Levi Warner
Quakertown
Summary
Dynamic security professional with a proven track record at Hersheypark Entertainment, excelling in incident reporting and safety management. Recognized for enhancing guest safety through effective problem-solving and team leadership. Committed to fostering a secure environment while delivering exceptional customer service and maintaining compliance with safety protocols.
Overview
6
6
years of professional experience
Work History
Security Officer
Hersheypark Entertainment
Hershey, PA
09.2025 - Current
- Monitored and enforced safety protocols across park premises to ensure guest and employee security.
- Conducted regular patrols to assess and mitigate potential security risks in high-traffic areas.
- Responded promptly to incidents, providing assistance and coordinating with emergency services when necessary.
- Assisted in training new security staff on operational procedures and safety measures for effective performance.
- Collaborated with management to develop improved safety strategies based on observed vulnerabilities and incidents.
- Documented all security-related incidents accurately, maintaining detailed reports for analysis and review.
- Implemented access control measures at entry points, ensuring compliance with park policies and regulations.
- Participated in safety drills, enhancing team readiness for emergency situations through practical exercises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Junior Firefighter
Reliance Hose Company
Elizabethville, PA
04.2023 - 01.2025
- Responded to emergency calls, providing timely assistance during fire incidents and rescue operations.
- Conducted routine equipment checks, ensuring firefighting gear was operational and compliant with safety standards.
- Assisted in training new recruits on firefighting techniques and safety protocols to enhance team effectiveness.
- Participated in community outreach programs, educating the public on fire prevention and safety measures.
- Collaborated with senior firefighters during drills, enhancing operational efficiency through teamwork and communication.
- Monitored hazardous situations, reporting critical information to ensure safe response strategies were implemented.
Parking Supervisor
Lake Tobias Wildlife Park
Halifax, PA
04.2020 - 09.2024
- Supervised daily parking operations to ensure optimal vehicle flow and guest satisfaction.
- Trained and mentored team members on parking procedures and customer service standards.
- Implemented efficient parking strategies that enhanced space utilization during peak visitor hours.
- Developed operational guidelines to improve safety and accessibility within parking areas.
- Manage bus schedules to ensure parking is available for each group
- Monitored compliance with park policies, addressing issues promptly to maintain a positive environment.
- Reduced vehicle congestion by closely monitoring parking capacity and directing drivers accordingly.
- Enhanced customer satisfaction with timely and courteous assistance in locating available parking spaces.
- Handled escalated customer complaints professionally, resolving issues to maintain positive relationships with patrons.
- Promoted a positive work environment by fostering open communication channels between team members and addressing employee concerns promptly.
Custodian
Lake Tobias Wildlife Park
Halifax, PA
04.2020 - 09.2024
- Maintained cleanliness and sanitation standards across park facilities and grounds.
- Operated cleaning equipment including floor scrubbers and pressure washers effectively.
- Assisted in waste management processes ensuring proper disposal and recycling practices.
- Conducted routine inspections to identify maintenance needs and address safety hazards.
- Trained new custodial staff on cleaning protocols and safety procedures fostering teamwork.
- Developed improved cleaning schedules enhancing overall facility appearance and visitor satisfaction.
- Implemented inventory tracking for cleaning supplies reducing costs through efficient resource management.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
High School Diploma -
Commonwealth Charter Academy
HarrisburgSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Time management
- Attention to detail
- Friendly and outgoing
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Order taking
- Team leadership
- Exceptional customer service
- Espresso machine operation
- Beverage preparation
- Excellent memory
- Coffee machinery
- Coffee expertise
- Inventory management
- Quality control
- Language immersion techniques
- Error correction
- Fluent german
- Advanced german proficiency
- Fire safety
- Structural firefighting
- Stress tolerance and resilience
- Fitness and agility
- Emergency response
- Medical equipment usage
- Leadership and supervision
- Emergency management
- Search and rescue techniques
- Fireground communications
- Parking management
- Traffic coordination
- Safety procedures
Languages
German
Full Professional
Timeline
Security Officer
Hersheypark Entertainment
09.2025 - Current
Junior Firefighter
Reliance Hose Company
04.2023 - 01.2025
Parking Supervisor
Lake Tobias Wildlife Park
04.2020 - 09.2024
Custodian
Lake Tobias Wildlife Park
04.2020 - 09.2024
High School Diploma -
Commonwealth Charter Academy