Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Levi Warner

Quakertown

Summary

Dynamic security professional with a proven track record at Hersheypark Entertainment, excelling in incident reporting and safety management. Recognized for enhancing guest safety through effective problem-solving and team leadership. Committed to fostering a secure environment while delivering exceptional customer service and maintaining compliance with safety protocols.

Overview

6
6
years of professional experience

Work History

Security Officer

Hersheypark Entertainment
Hershey, PA
09.2025 - Current
  • Monitored and enforced safety protocols across park premises to ensure guest and employee security.
  • Conducted regular patrols to assess and mitigate potential security risks in high-traffic areas.
  • Responded promptly to incidents, providing assistance and coordinating with emergency services when necessary.
  • Assisted in training new security staff on operational procedures and safety measures for effective performance.
  • Collaborated with management to develop improved safety strategies based on observed vulnerabilities and incidents.
  • Documented all security-related incidents accurately, maintaining detailed reports for analysis and review.
  • Implemented access control measures at entry points, ensuring compliance with park policies and regulations.
  • Participated in safety drills, enhancing team readiness for emergency situations through practical exercises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Junior Firefighter

Reliance Hose Company
Elizabethville, PA
04.2023 - 01.2025
  • Responded to emergency calls, providing timely assistance during fire incidents and rescue operations.
  • Conducted routine equipment checks, ensuring firefighting gear was operational and compliant with safety standards.
  • Assisted in training new recruits on firefighting techniques and safety protocols to enhance team effectiveness.
  • Participated in community outreach programs, educating the public on fire prevention and safety measures.
  • Collaborated with senior firefighters during drills, enhancing operational efficiency through teamwork and communication.
  • Monitored hazardous situations, reporting critical information to ensure safe response strategies were implemented.

Parking Supervisor

Lake Tobias Wildlife Park
Halifax, PA
04.2020 - 09.2024
  • Supervised daily parking operations to ensure optimal vehicle flow and guest satisfaction.
  • Trained and mentored team members on parking procedures and customer service standards.
  • Implemented efficient parking strategies that enhanced space utilization during peak visitor hours.
  • Developed operational guidelines to improve safety and accessibility within parking areas.
  • Manage bus schedules to ensure parking is available for each group
  • Monitored compliance with park policies, addressing issues promptly to maintain a positive environment.
  • Reduced vehicle congestion by closely monitoring parking capacity and directing drivers accordingly.
  • Enhanced customer satisfaction with timely and courteous assistance in locating available parking spaces.
  • Handled escalated customer complaints professionally, resolving issues to maintain positive relationships with patrons.
  • Promoted a positive work environment by fostering open communication channels between team members and addressing employee concerns promptly.

Custodian

Lake Tobias Wildlife Park
Halifax, PA
04.2020 - 09.2024
  • Maintained cleanliness and sanitation standards across park facilities and grounds.
  • Operated cleaning equipment including floor scrubbers and pressure washers effectively.
  • Assisted in waste management processes ensuring proper disposal and recycling practices.
  • Conducted routine inspections to identify maintenance needs and address safety hazards.
  • Trained new custodial staff on cleaning protocols and safety procedures fostering teamwork.
  • Developed improved cleaning schedules enhancing overall facility appearance and visitor satisfaction.
  • Implemented inventory tracking for cleaning supplies reducing costs through efficient resource management.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Education

High School Diploma -

Commonwealth Charter Academy
Harrisburg

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Time management
  • Attention to detail
  • Friendly and outgoing
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Order taking
  • Team leadership
  • Exceptional customer service
  • Espresso machine operation
  • Beverage preparation
  • Excellent memory
  • Coffee machinery
  • Coffee expertise
  • Inventory management
  • Quality control
  • Language immersion techniques
  • Error correction
  • Fluent german
  • Advanced german proficiency
  • Fire safety
  • Structural firefighting
  • Stress tolerance and resilience
  • Fitness and agility
  • Emergency response
  • Medical equipment usage
  • Leadership and supervision
  • Emergency management
  • Search and rescue techniques
  • Fireground communications
  • Parking management
  • Traffic coordination
  • Safety procedures

Languages

German
Full Professional

Timeline

Security Officer

Hersheypark Entertainment
09.2025 - Current

Junior Firefighter

Reliance Hose Company
04.2023 - 01.2025

Parking Supervisor

Lake Tobias Wildlife Park
04.2020 - 09.2024

Custodian

Lake Tobias Wildlife Park
04.2020 - 09.2024

High School Diploma -

Commonwealth Charter Academy
Levi Warner