Lexi Mckeith
Prospect Park
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flex Pharmacy Technican
ExactCare Pharmacy
Remote
10.2024 - Current
- Updating customers' demographics, allergies, and new medications in pharmacy computer systems.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Received payment from customers and processed credit card transactions when necessary.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Transmitted claims to insurance companies for payment.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Certified Pharmacy Technician
Homefree Pharmacy Services
Mount Laurel
03.2023 - 10.2024
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Transmitted claims to insurance companies for payment.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Assisted patients in understanding their medication instructions and usage directions.
- Compiled customer demographic, allergy, and medical history background.
- Resolved customer complaints regarding product quality or quantity issues.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
Lead Pharmacy Technician
CVS Pharmacy
Prospect Park
11.2016 - 03.2023
- Trained new pharmacy technicians on protocols and procedures.
- Supervised daily pharmacy operations and workflow management.
- Managed inventory levels and ensured proper medication storage.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
- Implemented process improvements to enhance efficiency in prescription filling.
- Provided exceptional customer service and addressed patient inquiries effectively.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Ordered supplies and restocked shelves when necessary.
- Maintained clean and organized pharmacy shelving and work areas.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Established and updated patient profiles, medications and insurance details.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Led a team of pharmacy technicians, providing training and supervision.
Cashier
Acme Markets
Holmes
02.2016 - 11.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Ridley High School
901 Morton Ave, Folsom, Pa 1903306-2018
Skills
- Medication dispensing
- Prescription processing
- Inventory management
- Insurance claims processing
- Customer service
- Pharmacy operations
Certification
- Certified Pharmacy Technician (CPHT) (Certification Number: 30220068)
- New Jersey Pharmacy Technician Licenses (License Number: 28RW05063700)
- Ohio Pharmacy Technician Licenses (License Number: 09223208)
Timeline
Flex Pharmacy Technican
ExactCare Pharmacy
10.2024 - Current
Certified Pharmacy Technician
Homefree Pharmacy Services
03.2023 - 10.2024
Lead Pharmacy Technician
CVS Pharmacy
11.2016 - 03.2023
Cashier
Acme Markets
02.2016 - 11.2016
High School Diploma -
Ridley High School
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