Lexus Andrews
Pottstown
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
12
12
years of professional experience
Work History
Cashier
Giant Food Stores
Phoenixville, Pennsylvania
02.2026 - Current
- Greet customers
- Assisted customers with product inquiries and store navigation.
- Handle cash, credit, and debit transactions accurately.
- Collaborate with team members to ensure smooth store operations.
- Resolve customer complaints professionally to enhance satisfaction levels.
- Operate cash register efficiently and accurately.
- Help customers find specific products, answer questions, and offer product advice.
Digital Image Specialist
Iron Mountain
Royersford, USA
02.2022 - 03.2025
- Sorting, preparing and imaging hard copy records for Veteran Affairs. Keep records of vital information.
Customer Service Associate
CVS
Pottstown, USA
08.2019 - 09.2022
- Helped customers every day by approaching conversations with positive attitude.
- Responsible for daily cash handling.
- Developed and actualized customer service initiatives to decrease wait times.
- Helped customers complete purchases, locate items and join CVS reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Boosted sales revenue by skillfully promoting diverse Wellness products to help members with their Health care journey.
Customer Service Associate
Movie Tavern Inc
Collegeville, USA
10.2014 - 06.2019
- Greeted and maintained relationships with regular customers.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Helped about 300 customers every Weekend by approaching conversations with positive attitude.
- Described and explained details about ticket purchasing options to inform customers and guide purchasing decisions.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Education
High school diploma -
Pottsgrove Senior High School
Pottsgrove, PA06.2013
Associate's degree - Liberal Arts & Sciences
Montgomery County Community College
Blue Bell, PA05.2018
Bachelor of Arts - Business
Gwynedd Mercy University
Gwynedd Valley, PA12.2020
Skills
- Customer assistance
- Cash handling
- Product knowledge
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Data entry
- Loyalty program promotion
- Proficient in Microsoft Office
- Reliability and punctuality
Timeline
Cashier
Giant Food Stores
02.2026 - Current
Digital Image Specialist
Iron Mountain
02.2022 - 03.2025
Customer Service Associate
CVS
08.2019 - 09.2022
Customer Service Associate
Movie Tavern Inc
10.2014 - 06.2019
Associate's degree - Liberal Arts & Sciences
Montgomery County Community College
Bachelor of Arts - Business
Gwynedd Mercy University
High school diploma -
Pottsgrove Senior High School