Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leyla Gaydarova

Bensalem

Summary

Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.

Overview

9
9
years of professional experience

Work History

Service Coordinator

Keystone First Community Health Choices
Philadelphia
11.2024 - Current
  • Assessing participants for level of care and Personal Assistance services
  • Conducting home visits to ensure participants safety and well being
  • Managing caseloads of 65+
  • Submitting service authorization
  • Assisting participants with home modification request
  • Assisting participants with medical supply requests
  • Working with eLTSS (Long Term Services And Support Program)

Coordination Manager

Care and Help Home Care Agency
Huntington valley
10.2020 - 10.2024
  • Company Overview: Experience With HHA and Rosemark
  • Overseeing a regional team of coordinators
  • Handling escalations and Managing cases
  • Answering Phone Calls
  • Scheduling HCA shifts (Health care attendants)
  • Verifying Schedules of HCA'S
  • Experience with Dashboard/Pre-billing
  • Assisting/Monitoring coordinators with daily tasks
  • Training and Coaching

Front Desk Receptionist

Neshaminy Valley Dentistry
BENSALEM
01.2020 - 10.2020
  • Greeting Patients
  • Answering Phone Calls
  • Scheduling Patients
  • Verifying Insurances
  • Assisting/Prepping Rooms for dental procedures

Waitress/Cashier

Rockford
01.2016 - 04.2016
  • Greeting Customers and Seating Guests
  • Taking Customer's orders/Offering Recommendations
  • Serving Orders/Catering to Customer's Needs
  • Deliver Checks and Collect Payments
  • Cooperate and Communicate with Kitchen Staff
  • Adhere to Health departments rules and regulations

Education

Associate's Degree - Associates of Applies Sciences

community college of philadelphia
Philadelphia, PA
06.2023

High School -

Jefferson High School
Rockford, Illinois
10.2020

Skills

  • Customer service
  • Time management
  • Communication skills
  • Leadership
  • Bilingual
  • Computer skills
  • Front desk
  • Supervising experience
  • Service coordination
  • Case management
  • Service authorization
  • Escalation handling
  • Schedule verification
  • Participant advocacy
  • Regulatory compliance
  • Effective communication
  • Problem solving
  • Training and coaching
  • Problem-solving abilities
  • Telephone communication
  • Risk management
  • Attention to detail
  • Task prioritization
  • Conflict resolution
  • Performance management
  • Strategic planning
  • Excellent communication
  • Analytical skills
  • Active listening

Languages

  • English
  • Turkish

Timeline

Service Coordinator

Keystone First Community Health Choices
11.2024 - Current

Coordination Manager

Care and Help Home Care Agency
10.2020 - 10.2024

Front Desk Receptionist

Neshaminy Valley Dentistry
01.2020 - 10.2020

Waitress/Cashier

01.2016 - 04.2016

Associate's Degree - Associates of Applies Sciences

community college of philadelphia

High School -

Jefferson High School
Leyla Gaydarova