Lia Liou
Hatboro
Summary
Junior studying Biological Sciences on the Pre-dental track at the University of Pittsburgh. Intending to obtain a bachelor's degree in Biological Sciences, minor in Chemistry, minor in Business, and a Conceptual Foundations of Medicine Certificate.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Hatboro Dental Center
Hatboro
06.2024 - Current
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed patient records using electronic dental software for accurate documentation.
- Scheduled appointments and coordinated patient follow-ups to maintain efficient workflow.
Server
Palz Tap House
Huntingdon Valley
04.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently during peak hours.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Handled cash transactions accurately at the end of each shift.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
Orthodontic Assistant
Checkoff & Casey Orthodontics
Hatboro
08.2022 - Current
- Assisted orthodontist with patient examinations and treatment procedures.
- Managed patient records, ensuring accuracy and confidentiality of information.
- Educated patients on oral hygiene and care for orthodontic appliances.
- Prepared treatment areas and sterilized instruments according to safety protocols.
- Supported the fitting and adjustment of braces under professional supervision.
- Prepared patients for dental radiographs and photographs.
Food Runner
Palz Tap House
Huntingdon Valley
12.2021 - Current
- Delivered food promptly to tables while ensuring accurate order fulfillment.
- Assisted servers by refilling drinks and providing additional support as needed.
- Monitored guest needs and responded quickly to requests for assistance or information.
Hostess
Palz Tap House
Huntingdon Valley
10.2021 - Current
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to optimize seating efficiency.
- Provided menus and informed guests of daily specials.
- Assisted servers by communicating guest needs effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Scheduler
Palz Tap House
Huntingdon Valley
12.2021 - 08.2023
- Organize monthly host schedule
- Resolve scheduling conflicts
- Ensuring that business was adequately staffed
Lead Trainer
Palz Tap House
Huntingdon Valley
11.2021 - 08.2023
- Developed process of training new host hires
- Trained incoming hosts
- Evaluated new hires readiness to graduate training
- Promoted employees internally to train new hires
Server Trainer
Rita's Italian Ice
Huntingdon Valley
04.2021 - 07.2023
- Trained new staff in customer service and food handling procedures.
- Ensured compliance with health and safety regulations during operations.
- Mentored team members to improve service quality and efficiency.
Education
Bachelor's degree - Biological Sciences
University of Pittsburgh
Pittsburgh, PA01.2027
High School Diploma -
Upper Moreland High School
Willow Grove, PA06.2023
Skills
- Patient care
- Attention to Detail
- High Level Of Accuracy
- Customer service
- Team collaboration
- Office administration
- Appointment scheduling
- Inventory organization
Awards
- President's Education Award for Academic Excellence
- Lions Club of Willow Grove
Affiliations
- Vice-President of pre-dental club
- Field hockey volunteer coach
Certification
- Act 151
- Act 34
- Act 114
Timeline
Dental Assistant
Hatboro Dental Center
06.2024 - Current
Server
Palz Tap House
04.2024 - Current
Orthodontic Assistant
Checkoff & Casey Orthodontics
08.2022 - Current
Food Runner
Palz Tap House
12.2021 - Current
Scheduler
Palz Tap House
12.2021 - 08.2023
Lead Trainer
Palz Tap House
11.2021 - 08.2023
Hostess
Palz Tap House
10.2021 - Current
Server Trainer
Rita's Italian Ice
04.2021 - 07.2023
Bachelor's degree - Biological Sciences
University of Pittsburgh
High School Diploma -
Upper Moreland High School
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