Liam Hare
Doylestown
Summary
Dynamic Senior Insurance Analyst with extensive experience at Berkadia Commercial Mortgage, adept at managing complex claims portfolios and ensuring compliance with lender requirements. Proven ability to communicate effectively and collaborate with teams, leveraging strong organizational skills to drive successful outcomes in high-pressure environments. Proficient in Microsoft Office, enhancing reporting accuracy and efficiency.
Overview
20
20
years of professional experience
Work History
Senior Insurance Analyst
Berkadia Commercial Mortgage, LLC
01.2020 - Current
- Receive information that a loss has occurred at a property serviced by Berkadia and promptly contact the borrower for details.
- Obtain all information related to the loss; estimates, statements of loss from insurance carriers.
- Schedule pre-inspections, progress inspections, and final inspections as required by lenders.
- Create a loss draft reserve to hold insurance funds as per the lender requirements outline in the loan agreement.
- Obtain all documents in compliance of the lender requirements from the borrowers.
- Submit monthly reports to the lender regarding the status of repairs to the collateral.
- Make payments to vendors / lenders for the rebuild of the collateral as requested.
- Manage the claim portfolio through the end of the claim and release funds to the vendors / borrowers accordingly.
Claims Liability Adjuster
Allstate Insurance
Fort Washington
01.2014 - 01.2020
- Promptly respond to customer enquiries via telephone, email, or mail.
- Quickly and efficiently assess auto / property claims and determine if coverage is available.
- Facilitate and oversee claims process from beginning to end.
Program Consultant
Nutrisystem Inc.
Fort Washington
01.2008 - 01.2010
- Advised customers and provided encouragement to customers via online chat, telephone, and email to maintain program.
- Kept records of customer interactions, processed customer accounts and filed documents.
- Effectively managed approximately 100 incoming calls daily.
Account Collections Associate
Chrysler Financial Corp.
Chalfont
01.2006 - 01.2007
- Established strategies to collect on client accounts.
- Provided administrative support to management.
- Negotiated and structured payment options with clients to prevent further defaults.
Education
Bachelor of Science - Media Communications
Kutztown University
01.2005
Associates Degree - Liberal Arts
Bucks County Community College
01.2003
Music Performance - Media Communications
East Stroudsburg University
01.2002
Skills
- Microsoft Office proficiency
- Effective communication
- Team collaboration
- Customer relationship management
- Organizational abilities
- Multitasking expertise
- Solution-oriented mindset
Timeline
Senior Insurance Analyst
Berkadia Commercial Mortgage, LLC
01.2020 - Current
Claims Liability Adjuster
Allstate Insurance
01.2014 - 01.2020
Program Consultant
Nutrisystem Inc.
01.2008 - 01.2010
Account Collections Associate
Chrysler Financial Corp.
01.2006 - 01.2007
Bachelor of Science - Media Communications
Kutztown University
Associates Degree - Liberal Arts
Bucks County Community College
Music Performance - Media Communications
East Stroudsburg University