Lieca Snyder
Washington
Summary
Dynamic sales executive with a proven track record at FedEx, excelling in relationship building and strategic sales initiatives. Recognized for enhancing customer satisfaction and achieving revenue targets through effective business development. Skilled in cross-selling techniques, I foster partnerships that drive growth and operational efficiency. Awarded multiple accolades for outstanding performance.
Overview
34
34
years of professional experience
Work History
E-Comm Strategic Cust. Success Sales Executive
FedEx
06.2019 - Current
- Maintain a strong relationships with our largest retail client to enhance customer satisfaction.
- Executed sales strategies to achieve revenue targets while identifying new business opportunities.
- Collaborated with cross-functional teams to improve service delivery and operational efficiency.
- Implement streamlined processes to improve efficiency, reduce cycle time, and improve net promoter score.
- Developed key partnerships by delivering exceptional customer service ,resulting in increased opportunities.
- Recipient of multiple BZ awards most recently 2023 & 2020.
Acct Exec. Field,BDE, EL
FedEx Freight/FedEx Services
11.2004 - 06.2019
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintain a multiple state territory and meet and excess goals.
- Expanded marketshare with strategic territory planning and tailored solutions.
- Managed pipeline efficiently, prioritized tasks according to urgency/importance while maintaining focus on long term objectives.
Sr. Account Exec. & Sales Trainer
Overnite Transportation
07.1991 - 11.2004
- Established clear expectations for desired outcomes for each team member.
- Skilled at working independently and collaboratively in a team environment.
- Managed training and development for a highly effective sales team.
- Developed and led group training courses to align with corporate sales and service goals.
- Maximized revenue growth by implementing effective upselling and cross-selling strategies. Awarded 1998 Top Seller, 1999 Super Achiever, & 2000 Seller of the Year.
Education
Associate of Science - Business Administration
Waynesburg College
Waynesburg PA06-1987
Skills
- Sales expertise
- Cross-selling techniques
- Business development and planning
- Relationship building
- Sales strategy
- Management and Mentoring
Timeline
E-Comm Strategic Cust. Success Sales Executive
FedEx
06.2019 - Current
Acct Exec. Field,BDE, EL
FedEx Freight/FedEx Services
11.2004 - 06.2019
Sr. Account Exec. & Sales Trainer
Overnite Transportation
07.1991 - 11.2004
Associate of Science - Business Administration
Waynesburg College
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