Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Liliia Lysychenko

Liliia Lysychenko

Erie

Summary

Dynamic and dedicated professional with experience at Moravia Healthcare, excelling in compassionate client care and medication coordination. Proven ability to empower residents and enhance their wellbeing through effective communication and team collaboration. Adept at schedule organization, ensuring seamless operations while prioritizing patient safety and satisfaction. Detail-oriented and organized Scheduling Coordinator bringing top-notch abilities in patient relations and digital calendar management. Professional in speaking with both inbound and outbound callers. Helps providers manage high-volume schedules with balanced loads. Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.

Organized and efficient Schedule Coordinator known for high productivity and completing tasks with precision. Specialize in time management, strategic planning, and conflict resolution. Excel in communication, adaptability, and problem-solving to navigate scheduling complexities smoothly.

Results-oriented Scheduler adept at leading organizations through process implementation, turnaround and growth. Proven success in optimizing processes, productivity and efficiency. Expert in team leadership, communication and data analysis with problem-solving skills.

Tidy Production Scheduler with proficiency. Talented at making recommendations for improvements to work processes. Responsible and reliable with great skills in data management and performance analysis.

Experienced Production Scheduler with above average problem-solving capabilities. Over a multi-year background in production scheduling and monitoring production. Great math aptitude to work well under pressure.

Industrious Production Scheduler with a dedication to planning, scheduling, and managing production output. Fluency. Significant experience in production scheduling and inventory strategies. Sound analytical and interpersonal skills.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Organized Schedule Coordinator with experience in managing complex scheduling systems, ensuring smooth operations and maximizing efficiency. Known for strong problem-solving skills, adept at identifying issues within schedules and implementing effective solutions. Demonstrated ability to improve processes, contributing to enhanced workflow and overall productivity. Skilled in maintaining excellent communication lines among team members regarding schedule changes or updates.

Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

2027
2027
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification

Work History

Schedule Coordinator

Age In Place Home Care
Erie
05.2025 - 04.2026
  • Managed appointment calendars and resolved scheduling conflicts efficiently.
  • Coordinated schedules for caregivers and clients to ensure timely service delivery.
  • Assisted in maintaining accurate client records for compliance and reporting purposes.
  • Responded promptly to inquiries about schedule changes or potential delays in completion times.
  • Created, updated, and tracked project plans to ensure all tasks were completed on time.
  • Ensured accuracy of information entered into the system by verifying data entry accuracy.
  • Organized meetings, events, and conferences based on availability of personnel and resources.
  • Managed communications among internal staff members regarding upcoming activities.
  • Assigned tasks to team members in accordance with their skillsets and availability.
  • Performed administrative duties such as filing documents, processing invoices.
  • Handled issues that occurred during production phases, quickly remedying equipment malfunctions and staff problems.
  • Monitored development of goods throughout manufacturing process to maintain product quality.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Resolved customer complaints or answered customers' questions.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Guided employees in handling difficult or complex problems.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Researched and prepared reports required by management or governmental agencies.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Analyzed financial activities of department to share budgetary input with managers.

Scheduling Coordinator

Royals Home Healthcare
Erie
03.2022 - 04.2024
  • Avoided overbooking and errors through proactive communication about new appointments and schedule changes.
  • Followed up with scheduled individuals and completed intake form.
  • Oversaw schedules by engaging individuals through text, call and email.
  • Answered incoming phone calls / emails.
  • Reviewed daily, weekly, and monthly schedules regularly to identify potential issues or bottlenecks.
  • Assisted customers with inquiries related to booking appointments or rescheduling existing ones.
  • Resolved conflicts in scheduling by negotiating alternatives with affected parties.
  • Managed schedules with daily bookings, availability determinations, and rescheduling.
  • Motivated employees to continuously grow knowledge and enhance abilities.
  • Resolved escalated customer complaints and answered questions regarding policies and procedures.

Caregiver

Moravia Healthcare
Erie
01.2024 - 03.2024
  • Reported changes in physical, mental, and emotional conditions to nursing staff.
  • Transported patients to and from medical appointments to promote attendance.
  • Established positive routines to support mental wellbeing.
  • Delivered empathetic, compassionate, and person-centered care to all patients.
  • Kept client and family members informed about care plans.
  • Assessed client needs regularly, making recommendations for adjustments in care plans as needed.
  • Administered medications as prescribed by healthcare professionals.
  • Encouraged independence while providing appropriate levels of assistance based on individual capabilities.
  • Collaborated with other caregivers and healthcare providers to develop individualized care plans.
  • Utilized effective communication skills to provide emotional support and companionship.
  • Responded calmly during emergencies, following established protocols while prioritizing client safety.
  • Assisted clients with medication management and adherence to healthcare plans.
  • Provided compassionate support to clients with daily living activities.
  • Ensured a clean, safe, and comfortable environment for clients.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Laundered clothing and bedding to prevent infection.

Childcare Assistant

Creative leaning center
Erie
03.2022 - 09.2023
  • Supervised children and redirected inappropriate behavior.
  • Fostered safe and welcoming environment, proactively addressing safety hazards to minimize risks.
  • Maintained records for attendance, behavior and other activity in alignment with facility requirements.
  • Maintained clean, organized, and safe environment for children to thrive in.
  • Observed children's behaviors and reported any concerns to lead teacher or director.
  • Assisted in maintaining accurate records of each child's attendance, medical information, and emergency contacts.
  • Set up materials needed for daily activities, such as arts and crafts or storytelling sessions.
  • Communicated openly and appropriately to build positive rapport with children, parents and staff.
  • Helped maintain order within classroom by enforcing rules consistently.
  • Ensured safety of all children by following daycare policies and procedures.
  • Taught students how to interact positively by modeling positive social behaviors.

Store Associate

Gabes
Erie
06.2020 - 03.2021
  • Handled customer complaints and resolved issues for customer satisfaction.
  • Built positive relationships with customers, answering questions about products and services.
  • Processed cash and credit transactions using POS system.
  • Answered customer inquiries via phone or email in timely manner.
  • Updated store signage with current sales promotions or special events information.
  • Assisted customers with rainchecks, exchanges and returns.
  • Provided excellent customer service by addressing concerns and resolving issues quickly.
  • Greeted customers upon entry, creating welcoming environment for shoppers.

Scheduling Coordinator

Worldwise
  • Coordinated schedules for healthcare staff and patient appointments.
  • Managed communication between clients, caregivers, and healthcare providers.
  • Utilized scheduling software to optimize appointment timelines and resource allocation.
  • Developed reports on staffing needs based on client demands and service hours.
  • Responded promptly to all customer inquiries regarding availability or schedule changes.
  • Maintained up-to-date records of staff availability, absences, holidays, vacations.
  • Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
  • Entered information into system to update status reports.
  • Provided support in resolving scheduling conflicts between employees.
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Organized training sessions on proper scheduling techniques for new hires.
  • Provided reminder calls to clients prior to scheduled visits.
  • Managed personnel schedules to keep shifts properly staffed.
  • Collaborated with other departments to coordinate resources when necessary.
  • Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
  • Gathered employee and staff data to develop monthly work schedules.
  • Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.

Education

Diploma - Marketing (High school diploma or GED)

Erie Highschool
Erie, PA

Skills

  • Office management
  • Special education
  • Team collaboration
  • Daily timekeeping
  • Microsoft Outlook
  • Meeting scheduling
  • Patient registration
  • International scheduling
  • Interviewing
  • Care plans
  • Greeting Guests
  • Customer service and support
  • Documentation
  • Accounting
  • Medical insurance coverage verification
  • Home health
  • Microsoft Word
  • Microsoft Office
  • Home & community care
  • Load & unload
  • Medical scheduling
  • Math
  • Team scheduling
  • Resource scheduling coordination
  • Medical terminology
  • Schedule management
  • Appointment scheduling
  • Organizational skills
  • Technical Proficiency
  • Intake documentation
  • Classroom experience
  • Filing
  • Friendly And Courteous
  • Scheduling proficiency
  • Managing patient records
  • Data entry
  • Schedule organization
  • Childhood development
  • Service scheduling
  • Confidentiality requirements
  • Preschool experience
  • Lesson planning
  • Medication coordination
  • Microsoft Excel
  • Typing
  • Daycare
  • Property management
  • Sales
  • Communication skills
  • Supervising experience
  • Tutoring
  • CPR
  • Medical office management
  • Referral coordination
  • Event scheduling
  • Managed care
  • Sales follow-up
  • Windows
  • Scheduling for multiple individuals
  • Project scheduling
  • Safety Concerns
  • Problem-solving
  • Staffing management
  • Patient scheduling
  • Handling patient inquiries
  • Compassionate client care
  • Physical therapy support
  • Excellent Customer Service
  • Resident empowerment
  • Computer networking
  • Patient service
  • Call center
  • Social-emotional development lessons (early childhood general education)
  • Client communication
  • Conflict resolution
  • Calendar management
  • Customer relationship management
  • Compliance reporting
  • Schedule coordination
  • Appointment booking
  • Problem solving
  • Attention to detail
  • Time management
  • Employee training
  • Active listening
  • Adaptability
  • Office administration
  • Travel arrangements
  • Task delegation
  • Mathematics skills
  • Demand forecasting
  • Master scheduling
  • Material requirement planning
  • Manufacturing process experience
  • Scheduling optimization
  • Statistics skills
  • Capacity planning
  • Business operations proficiency
  • Production coordination
  • Deadline management
  • Advanced planning
  • Staff motivation
  • Decision-making
  • Goal setting
  • Self motivation
  • Administrative management
  • Accounts payable and receivable
  • Performance monitoring
  • Recruitment
  • Record keeping
  • Process improvement
  • Business administration
  • Data analysis and modeling

Certification

  • First Aid Certification, 01/01/22, Present
  • Infant & Toddler Certification, 01/01/22, Present
  • Childcare Certification
  • Child Development Associate Certification
  • SIDS Certification
  • CPR Certification
  • Certified Home Health Aide, 01/01/23, 01/01/28
  • Driver's License, 08/01/27
  • Teaching Certification
  • First Aid/CPR
  • Accrediting Agency, Field of study: (Degree, Certificate, or Designation)
  • SafeServ Certified

Languages

  • Russian
  • English
  • Ukrainian

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Schedule Coordinator

Age In Place Home Care
05.2025 - 04.2026

Caregiver

Moravia Healthcare
01.2024 - 03.2024

Scheduling Coordinator

Royals Home Healthcare
03.2022 - 04.2024

Childcare Assistant

Creative leaning center
03.2022 - 09.2023

Store Associate

Gabes
06.2020 - 03.2021

Scheduling Coordinator

Worldwise

Diploma - Marketing (High school diploma or GED)

Erie Highschool
Liliia Lysychenko