Lillian Johnson
Havertown
Summary
Detail-oriented professional with strong customer service and technical skills. Proven ability to manage transactions and troubleshoot issues effectively, enhancing customer experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
House Cup Coffee Roasters
Havertown
05.2024 - 08.2025
- Prepared and served coffee beverages according to customer preferences.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and brewing equipment effectively.
- Managed cash register and processed customer transactions accurately.
- Provided exceptional customer service to enhance the overall experience.
Sound and Video Technician
The Kelly Center for Performing Arts
Havertown
01.2024 - 04.2025
- Operated video equipment during live performances and events.
- Set up and tested audio-visual systems for rehearsals and shows.
- Assisted in troubleshooting technical issues during performances.
- Managed inventory of video equipment and supplies for productions.
- Maintained organization of cables, connectors, and other technical resources.
Ice Cream Server
Koffmeyer's Old Fashioned Cookies and Ice Cream
Havertown
07.2021 - 11.2023
- Served ice cream and toppings to customers with excellent customer service.
- Assisted customers in selecting flavors and combinations based on preferences.
- Operated cash register and processed transactions efficiently and accurately.
- Collaborated with team members to ensure smooth service during busy hours.
- Prepared and prepped ice cream and cookies regularly.
Education
Bachelor of Arts - English
University of Vermont
Burlington, VT05-2029
High School Diploma -
Haverford Senior High School
Havertown06-2025
Skills
- Customer service
- Problem solving
- Inventory management
- Team collaboration
- Adaptive and creative
- Attention to detail
- Cleanliness
- Coffee expertise
- Safe food handling practices
References
References available upon request.
Timeline
Barista
House Cup Coffee Roasters
05.2024 - 08.2025
Sound and Video Technician
The Kelly Center for Performing Arts
01.2024 - 04.2025
Ice Cream Server
Koffmeyer's Old Fashioned Cookies and Ice Cream
07.2021 - 11.2023
Bachelor of Arts - English
University of Vermont
High School Diploma -
Haverford Senior High School