Lillian Weissbord

• Contribute to team objectives in a fast-paced environment.
• Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Field customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.
• Provide positive first impressions to welcome existing, new, and potential customers.
• Greet customers and offered assistance in selecting merchandise, finding accessories, and completing purchases.
• Work with sales team to collaboratively reach targets, KPI goals, consistently meeting or exceeding personal quotas.

Berta's Pizza Kitchen - Friends Grille and Bar

• Escort guests to tables, provided menus, and discussed daily specials.
• Maintain an orderly flow of guests from the reception area into the dining room.
• Review and periodically updated the seating chart to reflect open and occupied seating.
• Communicate with customers in person or over the phone to provide friendly and efficient customer service.
• Respond to inquiries from callers seeking information.

• Greet customers to take food orders and provide menu information.
• Maintain impeccable uniform, hygiene, and presentation.
• Deliver superior customer service in a fast-paced food environment.
• Carry out opening and closing procedures to supervisor's standard.
• Learn duties for various positions and provided backup at key times.

• Diffuse conflict situations involving players, fans, or captains.
• Use correct signals and mechanics to quickly convey required actions to all participants.
• Officiate games according to set rules and with fairness and respect to participants and spectators.
• Respond promptly to medical emergencies and gameplay violations to implement standard responses.
• Demonstrate and promote enthusiasm, sportsmanship, and achievement in sport.