Lilliana Pfleiger
York
Summary
Hardworking and reliable employee with an extensive background operating cash registers, serving, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Sheetz
Red Lion, PA
07.2025 - Current
- Monitored food safety standards and ensured compliance for all prepared products within the store environment.
- Collaborated with team members to streamline food preparation processes for timely service delivery.
- Greeted customers entering store and responded promptly to customer needs.
Server
The Great American Saloon
Red Lion, PA
11.2023 - Current
- Greeted and seated guests promptly upon arrival.
- Communicated wait times to guests clearly and courteously.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Managed multiple tables efficiently while maintaining attention to detail in service quality.
- Trained new servers on menu offerings, service protocols, and restaurant policies.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Browns Orchard
Loganville, PA
07.2021 - 12.2021
- Processed customer transactions efficiently at Browns Orchard.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and digital payments accurately.
Education
High School Diploma -
Dallastown Area High School
Dallastown, PA06-2025
Skills
- Customer service
- Time management
- Point of sale systems
- Cash handling
- Effective communication
- Attention to detail
- Team leadership
- Kitchen skills
Affiliations
- Competitive Cheerleader
- Participated in multiple clubs and extracurriculars in all years of high school
Certification
- RAMP Certification
Timeline
Team Member
Sheetz
07.2025 - Current
Server
The Great American Saloon
11.2023 - Current
Cashier
Browns Orchard
07.2021 - 12.2021
High School Diploma -
Dallastown Area High School
Highschool Acheivements
- Graduated high school with 500+ hours of community service
- Was the highest Leadership position in JROTC at my high school
- Instructed a summer camp with over 100 campers and counslers
References
References available upon request.
Education and Training
other