Lilliana Summers
Phoenixville
Summary
Organized Busser with hands-on experience in food service. Skilled in clearing tables and supporting wait staff. Accomplishes tasks with minimal supervision.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Firebirds Wood Fired Grill
Phoenixville, PA
12.2025 - Current
- Welcomed guests and ensured a positive dining experience through attentive service.
- Managed reservation system to optimize seating efficiency and reduce wait times.
- Coordinated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new hostesses on procedures, customer service standards, and restaurant layout.
Server
Oaks Pizza and Italian Deli
Phoenixville, PA
03.2025 - Current
- Delivered high-quality customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order delivery and meal presentation.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
- Trained new servers on menu offerings and service protocols, improving team performance.
Restaurant Busser
Harvest Seasonal Grill & Wine Bar
Phoenixville, PA
11.2024 - 12.2025
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked displays with new and transferred merchandise.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Stocked service stations with ice, napkins and straws.
- Transported filled bus tubs to kitchen dishwashing area.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Swept, mopped and removed debris from dining room floors.
Restaurant Hostess
Harvest Seasonal Grill & Wine Bar
Phoenixville, PA
04.2024 - 12.2025
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered telephone to provide dining information and take reservations.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted guests and sat customers at tables or in waiting areas.
Education
High School Diploma -
Spring-Ford High School
Royersford, PA12-2026
Skills
- Customer service
- Time management
- Kindness and empathy
- Team collaboration
- Conflict resolution
- Reservations management
- Understanding of restaurant layout
- Public speaking
- Hardworking
Languages
English
Elementary
Accomplishments
- Leadership award from volleyball team
Affiliations
- Babysitting
- Volleyball
- Volunteering for Bournelyf Special Camp
- Librarians assistant at my high school
References
References available upon request.
Education and Training
true
Timeline
Restaurant Hostess
Firebirds Wood Fired Grill
12.2025 - Current
Server
Oaks Pizza and Italian Deli
03.2025 - Current
Restaurant Busser
Harvest Seasonal Grill & Wine Bar
11.2024 - 12.2025
Restaurant Hostess
Harvest Seasonal Grill & Wine Bar
04.2024 - 12.2025
High School Diploma -
Spring-Ford High School