Lillianna Sanderson
Strasburg
Summary
Dynamic and versatile worker with a strong background in customer service and multitasking, honed at Panera Bread and other establishments. Excelled in fast-paced environments, significantly enhancing customer satisfaction through effective problem-solving and a positive attitude. Proficient in maintaining high safety and cleanliness standards, demonstrating a robust work ethic and quick learning ability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Panera Bread
06.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Barista
Hudson Botanical
03.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
Landscaping Assistant
Village Greens Miniature Golf
03.2021 - 10.2022
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Removed debris and waste from outdoor areas.
Food Service Worker
Cherry Crest Farm
06.2021 - 11.2021
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
Associate of Science - Water & Environmental Technology
Thaddeus Stevens College of Technology
Lancaster, PA05-2026
High School Diploma -
Lampeter Strasburg High School
Lancaster, PA05-2024
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
Certification
Not currently certified but will have OSHA 10 card by May of 2025
Timeline
Food Service Worker
Panera Bread
06.2024 - Current
Barista
Hudson Botanical
03.2023 - 04.2024
Food Service Worker
Cherry Crest Farm
06.2021 - 11.2021
Landscaping Assistant
Village Greens Miniature Golf
03.2021 - 10.2022
Associate of Science - Water & Environmental Technology
Thaddeus Stevens College of Technology
High School Diploma -
Lampeter Strasburg High School
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