Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lily Brown

Coopersburg

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of customer service techniques, combined with effective communication and organizational skills with a focus on driving positive patient/client experiences. Gifted at working with all personality types.

Experienced in handling numerous projects at once while ensuring accuracy; Effective at prioritizing tasks and meeting deadlines.

Proven ability to quickly adapt to new environments and settings. Highly experienced in exemplary team-building and project oversight, and always eager to contribute to individual and/or team success to further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Dandelion
07.2023 - 11.2024

My position as a sales associate:

  • Efficiently brought in adequate sales to reach mine and the store's monthly goals.
  • Communicated with customers regularly, actively identifying and responding to their desires and requirements.
  • Developed and maintained connections with clients, contributing to a significant increase in repeat business and referrals.
  • Achieved recognition as a leading merchandiser, contributing to overall sales success.
  • Optimized workflow by balancing and coordinating various tasks simultaneously, ensuring productivity during busy intervals.
  • Sustained a tidy and orderly workspace to promote functionality and an enjoyable shopping atmosphere for customers.
  • Conducted jewelry fixing tasks as needed, addressing wear and damage to uphold aesthetic standards.
  • Oversaw opening and closing operations as keyholder, ensuring security and efficiency.
  • Curated content photos/videos for social media and website platforms.

Greenhouse Associate

Dan Schantz Farm & Greenhouses, LLC
04.2022 - 07.2022

My position as a greenhouse associate:

  • Assisted in plant care within greenhouse by pruning, repotting, watering, and monitoring for disease. Checked soil conditions to maintain optimal growth. Supported overall plant health through routine maintenance tasks.
  • Executed daily transport of carts, ensuring safe handling of loads up to 350 lbs.
  • Performed consistent lifting of 45+ lbs to facilitate workflow and productivity.
  • Maintained cleanliness and organization of workspace to enhance productivity.
  • Provided support to customers by answering questions and resolving any issues to enhance satisfaction.
  • Supported visual merchandising efforts to enhance store presentation. Collaborated with team members to maintain organized displays.
  • Implemented creative strategies to improve team collaboration and problem-solving.
  • Contributed to team success by actively participating in group initiatives and leading projects when required.

Education

High school diploma -

Southern Lehigh High School
Center Valley, PA
06-2021

Skills

  • Customer service
  • Clear verbal and written communication
  • Phone etiquette
  • Time management
  • Supervising/leadership experience
  • Teamwork and collaboration
  • Organization and cleanliness
  • Problem-solving
  • Efficient in learning new skills
  • Attention to detail
  • Keyholder
  • Cash handling/POS system knowledge

Certification

Driver's License

Languages

English

Timeline

Sales Associate

Dandelion
07.2023 - 11.2024

Greenhouse Associate

Dan Schantz Farm & Greenhouses, LLC
04.2022 - 07.2022

High school diploma -

Southern Lehigh High School
Lily Brown