Lily Matthews
Dickson
Summary
Dynamic and customer-focused professional with a strong work ethic, honed at Peter, where I enhanced customer satisfaction through effective communication and efficient cash handling. Proven ability to maintain cleanliness and organization while multitasking in a fast-paced environment, ensuring a seamless shopping experience and optimal food service standards.
Developed strong customer service and problem-solving skills in fast-paced environment. Skilled in effectively managing transactions and maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can drive positive outcomes and support team success.
Overview
1
1
year of professional experience
Work History
Counter Person
Peter
07.2023 - 03.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Maintained cleanliness and organization of store displays to promote merchandise visibility.
- Collaborated with team members to manage inventory, ensuring stock availability and accuracy.
- Utilized excellent time-management skills to prioritize tasks for maximum productivity during busy periods.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared salads, soups and sandwiches for customers.
Education
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA05-2029
High School Diploma -
Holy Cross High School
Dunmore, PA05-2025
Skills
- Excellent work ethic
- Team player
- Workplace safety
- Maintaining cleanliness
- Cash handling
- Safe food handling
- Effective communication
- Kitchen support
- Customer focused
- Food service standards
- Register balancing
- Order entry
- Bagging expertise
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Cleaning and organization
- Time management
- Attention to detail
- Listening skills
- Multitasking and organization
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- Cleaning
- Excellent communication
- Critical thinking
- Customer satisfaction
- Organizational skills
- Active listening
- Guest service
- Money handling
- Order taking
Timeline
Counter Person
Peter
07.2023 - 03.2024
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
High School Diploma -
Holy Cross High School