- Avid Reader
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I enjoy helping others and giving back to the community
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Crafting and DIY Projects
Linda A Rock
Palmyra
Summary
Pursuing part time employment to assist with administrative and customer departments. Locations preferred is Palmyra, Annville, Lebanon. I would be willing to "float" among other sites to assist in meeting staff requirements.
Overview
55
55
years of professional experience
Work History
Retired
Not Applicable
01.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Senior Executive Administrative Assistant
Christian Life Center
09.2004 - 11.2010
- Coordinated scheduling for executive meetings, ensuring efficient use of time and resources.
- Managed communication between departments, streamlining information flow and enhancing collaboration.
- Developed and maintained filing systems, improving document retrieval efficiency and organization.
- Assisted in project management tasks, tracking deadlines and deliverables to meet organizational goals.
- Led training sessions for new administrative staff, enhancing team productivity and knowledge sharing.
- Oversaw event planning logistics, coordinating details to ensure successful execution of programs and services.
- Provided exceptional support to senior leadership during critical business events, including conferences, meetings, and presentations.
- Maintained utmost confidentiality while handling sensitive information related to company data and personnel matters.
- Managed high-priority projects with tight deadlines for successful completion and on-time delivery.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Volunteered to help with special projects of varying degrees of complexity.
Program Administrator
Educational Testing Services
05.1971 - 04.2003
- Coordinated program logistics to ensure seamless execution of educational assessments.
- Developed and implemented training materials for staff on assessment protocols.
- Managed communication between stakeholders to enhance collaboration and information sharing.
- Streamlined processes for data collection and analysis, improving reporting efficiency.
- Led initiatives to evaluate program effectiveness, implementing adjustments based on feedback.
- Mentored junior team members in best practices for program administration and support tasks.
- Developed and maintained a comprehensive database of program participants, helping to track progress and ensure appropriate follow-up actions were taken as needed.
- Maintained accurate records of program activities, using data-driven analyses to inform future planning and decisionmaking.
- Streamlined program processes by implementing efficient administrative procedures, resulting in improved workflow and resource allocation.
- Implemented evaluation tools to measure program effectiveness consistently over time while using assessment findings to make improvements where needed.
- Created informative reports for senior management, presenting findings on program performance in concise yet thorough manner.
- Provided exceptional customer service by addressing inquiries from stakeholders promptly and professionally.
- Organized training sessions for staff members involved in the administration of programs to develop their skills further and enhance overall team performance.
- Continuously monitored progress toward stated goals while adjusting strategies accordingly based on changing circumstances or needs identified during implementation phases.
- Maintained and updated project related documents.
- Provided ongoing direction and leadership for program operations.
- Monitored program performance to identify areas for improvement.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Developed and implemented program evaluation systems to assess program impact.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Bucks County Community College
Newtown, PAHigh School Diploma -
Pennsbury High School
Fairless Hills, PA05-1969
Skills
Currently a member of Encounter Church , Palmyra PA
Facilitate Growth Groups from 2023 to Present
Interests
Timeline
Retired
Not Applicable
01.2015 - Current
Senior Executive Administrative Assistant
Christian Life Center
09.2004 - 11.2010
Program Administrator
Educational Testing Services
05.1971 - 04.2003
Bucks County Community College
High School Diploma -
Pennsbury High School