Linda Fleming
UPPER POTTSGROVE
Summary
Accounts Resolution Specialist with proven expertise in accounts receivable management and payment dispute resolution. Demonstrated ability to enhance process efficiencies and ensure compliance, resulting in improved financial outcomes. Skilled in billing coordination, including monthly invoicing and accounts reconciliation. Recognized for meticulous attention to detail and effective communication in resolving payment issues.
Overview
25
25
years of professional experience
Work History
Account Resolution Specialist
ImageFIRST
King of Prussia
09.2023 - Current
- Reviewed documentation to process account adjustments, ensuring compliance with standards.
- Conducted weekly meetings with branch to strategize on managing top delinquencies.
- Resolved unapplied payments on accounts to maintain accurate financial records.
Accounts Payable
Bowman
Denton
10.2022 - 09.2023
- Managed accounts payable process, ensuring timely vendor payments and accurate reconciliations.
- Developed comprehensive policies and procedures to enhance Accounts Payable operations.
- Prepared necessary paperwork for processing invoices, maintaining compliance with internal protocols.
Billing Coordinator and AP Specialist
McMahon Associates
Fort Washington
07.2017 - 10.2022
- Streamlined billing processes for various projects across diverse sectors, enhancing efficiency.
- Coordinated invoice generation and distribution to clients and stakeholders, ensuring timely payments.
- Analyzed billing data to identify trends, driving improved process efficiency.
- Monitored past due accounts, pursuing collections on outstanding invoices diligently.
- Compiled information to produce comprehensive accounts payable reports for management review.
- Trained new team members on company policies and accounting systems, maintaining productive operations.
AR Collection Specialist
GE Tip/Mod Space
King of Prussia
10.2010 - 11.2017
- Managed accounts receivable collections for diverse client portfolios, ensuring timely payments.
- Reviewed aging reports to identify overdue accounts and initiate follow-up actions.
- Communicated with customers to resolve payment disputes, enhancing recovery rates.
- Processed customer payments accurately and applied them to respective accounts promptly.
- Collaborated with cross-functional teams to enhance billing processes for efficiency.
- Engaged third-party agencies to assist in debt collection from defaulting customers.
- Conducted telephone outreach to delinquent customers regarding past due balances.
- Regularly reviewed delinquent accounts, determining appropriate collection actions.
Billing Coordinator
TerranearPMC
Exton
12.2010 - 07.2017
- Processed billing information using company software for accuracy.
- Maintained billing records and files to ensure organization.
- Communicated with clients regarding billing inquiries and discrepancies.
- Collaborated with the finance team to resolve payment issues.
- Reviewed invoices for compliance with company policies and procedures.
- Assisted in generating monthly billing statements for clients.
- Updated customer accounts with payment information promptly.
Education
High School Diploma -
Methacton High School
Fairview Village, PA06-1977
Skills
- Account reconciliation
- Compliance auditing
- Oracle 107 and 111
- Wind2
- Deltek Vision
- High Radius
- CCS
- WAWF
- Contractor manpower hours
- Problem solving
- Team collaboration
- Skip tracking
- Third Party collections
Timeline
Account Resolution Specialist
ImageFIRST
09.2023 - Current
Accounts Payable
Bowman
10.2022 - 09.2023
Billing Coordinator and AP Specialist
McMahon Associates
07.2017 - 10.2022
Billing Coordinator
TerranearPMC
12.2010 - 07.2017
AR Collection Specialist
GE Tip/Mod Space
10.2010 - 11.2017
High School Diploma -
Methacton High School