Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Rosa

Philadelphia

Summary

Dynamic professional with experience at Amazon as a Courier, enhancing delivery performance through process improvements. Proven ability in customer service and time management, ensuring client satisfaction. Skilled in problem-solving and attention to detail, consistently meeting service expectations while working independently.

Overview

20
20
years of professional experience

Work History

Courier

Amazon
09.2021 - Current
  • Coordinated timely deliveries ensuring adherence to safety protocols and operational guidelines.
  • Implemented process improvements that streamlined workflow, increasing overall delivery performance.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.

Personal Shopper

ShopRite Market
10.2005 - 08.2021
  • Assisted clients in selecting products based on personal preferences and needs.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Worked productively with customers to meet order requirements and service expectations.

Education

Certificate - Medical Assistant

Pennsylvania Institue of Technology
Philadelphia, PA
10-2009

High School Diploma -

Bok Technical High School
Philadelphia Pa
06-2008

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management

Timeline

Courier

Amazon
09.2021 - Current

Personal Shopper

ShopRite Market
10.2005 - 08.2021

Certificate - Medical Assistant

Pennsylvania Institue of Technology

High School Diploma -

Bok Technical High School

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Linda Rosa