Linda Kaeser
Spring City
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and collaborate with teams, ensuring seamless operations. Adept at multitasking and managing time effectively, contributing to enhanced guest satisfaction and repeat business.
Overview
12
12
years of professional experience
Work History
Server/Hostess/Takeout/Hospitality Key
P.F. Chang's Bistro
12.2013 - 04.2018
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages promptly, ensuring guest satisfaction.
- Collaborated with kitchen staff to maintain smooth workflow during busy shifts.
- Assisted in training new servers on menu items and service protocols.
Host
Melting Pot
03.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists and coordinated seating arrangements effectively.
- Communicated menu specials and addressed guest inquiries promptly.
- Assisted servers in delivering food and beverages to tables efficiently.
Salon Owner/Stylist
Linda Kae Hair
06.2023 - Current
- Managed daily salon operations, ensuring high-quality customer service and efficient workflow.
- Implemented inventory management systems to optimize product ordering and reduce waste.
- Established marketing strategies to increase brand awareness and attract new clients.
- Executed styling techniques to achieve desired looks for clients, enhancing satisfaction and repeat business.
- Provided personalized consultations to determine client haircare needs and preferences.
Salon Assistant
John Andrews Salon
04.2018 - 06.2023
- Assisted stylists in daily operations and client services, ensuring a welcoming environment.
- Managed appointment scheduling using salon software, enhancing overall client experience and flow.
- Maintained cleanliness of workstations and tools, promoting safety and hygiene standards.
- Supported inventory management by organizing products and supplies for seamless service delivery.
Education
Cosmetology -
Jean Madeline Aveda Institute
Philadelphia, PA04.2018
High School Diploma -
Methacton High School
Eagleville, PA06.2014
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
Timeline
Host
Melting Pot
03.2024 - Current
Salon Owner/Stylist
Linda Kae Hair
06.2023 - Current
Salon Assistant
John Andrews Salon
04.2018 - 06.2023
Server/Hostess/Takeout/Hospitality Key
P.F. Chang's Bistro
12.2013 - 04.2018
Cosmetology -
Jean Madeline Aveda Institute
High School Diploma -
Methacton High School