Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Lindsay Bermudez

Lancaster

Summary

I am a dedicated worker. I take pride in my work, no matter what the job at hand is. I love math, problem solving, and giving customers an experience that matters, and makes a difference to them. Throughout my previous job experiences, I have gained a great deal of knowledge about customer satisfaction, and this has led me to build strong business relationships with many of my customers.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

Buffalo Wild Wings
Lancaster
06.2022 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed multiple tables while maintaining attentive service standards.
  • Assisted in training new servers on restaurant procedures and protocols.
  • I was promoted to be a trainer for new employees because of my high standards in customer service.
  • I made many connections with my customers, and I have steady regulars who prefer me to serve them.
  • Handled cash and processed payments accurately at the end of shifts.
  • Implemented feedback from customers to improve service quality and menu offerings.

Receiver

Ollies Distribution Center
York
01.2018 - 01.2020
  • Company Overview: When I started here I was working as a laborer. Within three months of being with the company I was promoted to a Lead and ran a small department. I made sure my employees had their stations prepared for work every day, I managed break times and recorded all the data for each employee. The data I recorded was the numbers of what each employee accomplished in a day, progress on a job, and time each employee spent on a certain job. I then again was promoted to a Receiver position. While in that position I was responsible for counting, collecting, and entering all the product that we had received in the warehouse. I worked on the floor and on computers. I was very accurate with my data and earned several raises during my time there for my ability to be so accurate.

Associate

American Customer Care
Williamsport
01.2016 - 01.2018
  • Company Overview: Call Center Setting. Calling customers and offering upgrades to their monthly subscriptions with the company. I worked on computers, dealt with customer credit cards, sales, and fixed problems they may have had. I gained a lot of experience here in talking professionally and responsibly handling private customer information.

Assistant Manager

Cellini's
Williamsport
01.2014 - 01.2016
  • Company Overview: Restaurant Setting. I was responsible for preparing food, serving customers, working the registers/computers. I also created the working schedule and sat in on interviews for new employees.

Education

Harrisburg Area Community College
York, PA
01.2018

Surgical Technology

Harrisburg Area Community College
York, PA
01.2017

Real Estate - Real Estate

Aceable Agent
Online

Skills

  • Team collaboration
  • Math problem solving
  • Employee training
  • Time management
  • Sales techniques
  • Problem solving
  • Relationship building
  • Guest engagement
  • Exceptional customer service
  • Data entry

Accomplishments

  • I have been promoted to an employee trainer.
  • Promoted to a lead position in my previous job at Ollie's Bargain outlet for receiving.

Certification

  • Real Estate License

Timeline

Server

Buffalo Wild Wings
06.2022 - Current

Receiver

Ollies Distribution Center
01.2018 - 01.2020

Associate

American Customer Care
01.2016 - 01.2018

Assistant Manager

Cellini's
01.2014 - 01.2016

Harrisburg Area Community College

Surgical Technology

Harrisburg Area Community College

Real Estate - Real Estate

Aceable Agent

Similar Profiles

CREATE PROFILE
Lindsay Bermudez