Lindsay Braxton
Lansdale
Summary
Results-driven with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Away
04.2023 - 02.2025
- Identified needs of customers promptly and efficiently.
- Monitored employee productivity to provide constructive feedback and coaching.
- Determined consumer needs to provide products and services appealing to larger market.
- Created new strategies for improving customer service standards within the organization.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Monitored sales floor to prevent product loss and item damage.
- Maintained accurate records of daily, weekly, and monthly sales figures.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Provided training on cash register operations and customer service techniques to newly hired staff members.
- Established and communicated clear expectations, holding store personnel accountable for achieving performance standards.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Document Imaging Specialist
Lompoc Valley Medical Center: Hospital
08.2021 - 07.2022
- Ensured compliance with applicable laws regarding storage and management of sensitive records.
- Maintained a detailed log of all scanned documents and their associated metadata.
- Handled receiving, organization and prioritization of various corporate documents in preparation for scanning.
- Fax records to fellow medical facilities.
- Process Release of Information for patients.
- Analyzed patients charts to verify correct information and to verify doctor signature.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Received, organized and prioritized documents for scanning purposes.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
Wine Guide
Alma Rosa Winery & Vineyards
04.2018 - 07.2021
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features of the region, and offered further details with special exhibit to educate visitors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day to day duties accurately and effectively.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Trained new employees.
- Provided excellent product knowledge to guests.
- Promote wine memberships to guests.
- Demonstrated comprehensive knowledge of wines, characteristics and vintage merits.
Key Holder
Soma
09.2015 - 10.2017
- Monitored sales floor to prevent product loss and item damage.
- Maintained accurate records of daily, weekly, and monthly sales figures.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Managed employee scheduling ensuring adequate staffing coverage during peak hours.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Mentored newly hired staff in upselling techniques to improve sales.
- Organized merchandise displays according to company guidelines to maximize product visibility and sales potential.
- Operated cash register.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Trained, managed and motivated employees to promote professional skill development.
Education
High School Diploma -
Upper Perkiomen High School
Pennsburg, PA06-2014
Skills
- Inventory Management
- Employee Development
- Operation Management
- Team Skill Enhancement
- Results Driven
- Staff management
- Customer service
- Attention to detail
Certification
- Introduction to Sommelier
Education and Training
other
Timeline
Supervisor
Away
04.2023 - 02.2025
Document Imaging Specialist
Lompoc Valley Medical Center: Hospital
08.2021 - 07.2022
Wine Guide
Alma Rosa Winery & Vineyards
04.2018 - 07.2021
Key Holder
Soma
09.2015 - 10.2017
High School Diploma -
Upper Perkiomen High School
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