Lindsey Kissinger
Middleburg,PA
Summary
Dynamic rehabilitation leader with a proven track record at Powerback Rehabilitation, excelling in developing tailored programs that enhance patient outcomes. Skilled in clinical expertise and effective communication, I foster teamwork and drive performance improvement initiatives, significantly boosting patient satisfaction scores through innovative service delivery strategies.
Rehabilitation professional with solid foundation in leading rehabilitation services and enhancing patient care. Recognized for driving impactful rehabilitation initiatives and fostering collaborative team environment. Known for flexibility and reliability, always adapting to changing needs while ensuring consistent results. Expertise in patient care management and team leadership.
Practiced Director of Rehabilitation oversees day-to-day operations of rehabilitation services to deliver highest standard of services with best possible outcome for residents. Maintains current Occupational Therapy Assistant license and 18 years of healthcare, rehabilitation and therapy experience in long-term care facilities. Directs clinical management of rehab facility to foster quality improvement, excellent care planning and positive clinical utilization to meet program standards and guidelines. Knowledgeable Director of Rehabilitation with comprehensive background in rehabilitation services and program management. Proven track record of developing and implementing successful rehabilitation programs, fostering patient recovery and staff excellence. Demonstrated leadership and strategic planning skills, ensuring effective team collaboration and high-quality patient outcomes.
Overview
17
17
years of professional experience
Work History
Director of Rehabilitation
Powerback Rehabilitation
10.2021 - Current
- Developed and implemented rehabilitation programs tailored to patient needs and recovery goals.
- Oversaw staff training, ensuring adherence to best practices in patient care and safety protocols.
- Collaborated with interdisciplinary teams to enhance treatment plans and optimize patient outcomes.
- Analyzed patient progress data to refine therapeutic approaches and improve service delivery.
- Managed operational budgets, ensuring efficient resource allocation within rehabilitation services.
- Led initiatives aimed at improving patient satisfaction scores through enhanced service delivery techniques.
- Managed departmental budget, ensuring optimal resource allocation for maximum patient benefit.
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
- Mentored junior staff, fostering professional development and skill enhancement within the rehabilitation team.
Assistant Director of Rehab/Certified Occupational Therapy Assistant
Northern Daulphin Nursing and Rehabilitation
10.2012 - 10.2021
- Collaborated with interdisciplinary teams to develop and implement comprehensive care plans.
- Presented timely written documentation as required by an insurance provider to meet licensing, certification, regulatory, and reimbursement requirements.
- Provided appropriate treatments, training, and education to patients and families under the supervising occupational therapist's plan of care.
- Assisted DOR in her absence attending all meetings and carrying at all the operational requirements for daily operation.
Shenandoah Senior Living Community
RehabCare
10.2010 - 10.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Followed all standards regarding documentation and provided appropriate updates to insurance providers.
Berwick Retirement Village
Premier Rehab
10.2008 - 10.2010
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Health Science Management
Pennsylvania Collage of Technology
Williamsport12-2008
Associate of Science - Occupational Therapy Assistant
Pennsylvania College of Technology
Williamsport, PA08-2007
Skills
- Clinical expertise
- Therapeutic techniques
- Outcome measurement
- Performance improvement
- Professional networking
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Active listening
- Effective communication
- Decision-making
- Adaptability and flexibility
Timeline
Director of Rehabilitation
Powerback Rehabilitation
10.2021 - Current
Assistant Director of Rehab/Certified Occupational Therapy Assistant
Northern Daulphin Nursing and Rehabilitation
10.2012 - 10.2021
Shenandoah Senior Living Community
RehabCare
10.2010 - 10.2012
Berwick Retirement Village
Premier Rehab
10.2008 - 10.2010
Bachelor of Science - Health Science Management
Pennsylvania Collage of Technology
Associate of Science - Occupational Therapy Assistant
Pennsylvania College of Technology
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