Lindsey Risinger
Risingers LLC
Blairsville
18
years of professional experience
Dynamic Accounts Receivable Clerk with a proven track record at Risinger's LLC, excelling in financial planning and conflict resolution. Expert in managing complex billing structures and optimizing workflows, I effectively coordinated operations to enhance efficiency and customer satisfaction. Committed to team leadership and staff development, driving performance and achieving organizational goals.
Work History
Accounts Receivable Clerk
1 Year 2 Months- Coordinated and dispatched multiple landscaping trucks and crews to specific residential and commercial locations based on daily schedules, priorities, and job requirements
- Planned and adjusted routes to maximize efficiency, meet service deadlines, and respond to last-minute changes or urgent requests
- Served as the central communication hub between customers, drivers, and field crews to ensure accurate job execution
- Managed complex scheduling, including recurring services, one-time projects, weather-related changes, and high-volume workloads
- Prepared and processed detailed and accurate invoicing, including multi-line service descriptions, variable pricing, and job-specific billing
- Reviewed work orders and service details to ensure invoices reflected correct labor, materials, and service completion
- Maintained precise data entry with complex terminology and spelling, ensuring professionalism and accuracy in customer records and billing documentation
- Tracked payments, resolved billing discrepancies, and followed up on outstanding invoices
- Handled high-volume customer calls and emails, providing professional support, service updates, and issue resolution
- Maintained organized digital and physical records for schedules, dispatch logs, invoices, and customer accounts
- Supported payroll preparation by verifying crew hours, job codes, and route assignments
Patient Service Representative
9 Months- Managed a high volume of inbound calls from patients, members, providers, and pharmacies in a fast-paced call center environment
- Delivered courteous, empathetic, and solution-oriented customer service while addressing prescription, benefits, eligibility, and claim inquiries
- Achieved first-call resolution using One-Step Resolution practices, minimizing repeat calls and improving patient satisfaction
- Utilized internal systems and source documents to research and accurately resolve complex patient issues
- Educated patients on pharmacy processes, coverage details, and next steps to ensure clarity and confidence
- Professionally de-escalated escalated or frustrated callers while maintaining a calm and supportive tone
- Ensured strict compliance with HIPAA and company privacy policies when handling protected health information
- Met or exceeded quality assurance, productivity, and customer service performance standards
- Completed all required compliance, system, and customer service training courses
Team Lead
2 Years 2 Months- Supported store leadership in daily operations, opening and closing procedures, and shift supervision
- Led and motivated team members to deliver friendly, knowledgeable, and solution-oriented customer service
- Delegated tasks efficiently to meet daily sales floor, stocking, and recovery goals
- Assisted customers with product selection, promotions, and special orders to drive sales and satisfaction
- Trained and mentored new associates on customer service standards, safety procedures, and store policies
- Ensured sales floor, backroom, and receiving areas remained clean, safe, and organized
- Supported inventory processes including stocking, price changes, and cycle counts
- Handled cash transactions accurately and followed loss prevention procedures
Commercial Loan Processor
6 Years 10 Months- Originated, underwrote, and closed commercial loans including term loans, lines of credit, and commercial real estate financing
- Analyzed borrower financial statements, cash flow, tax returns, and credit history to assess creditworthiness and risk
- Structured loans in accordance with bank credit policy while meeting client financing needs
- Prepared credit memoranda and loan presentations for approval committees
- Managed and monitored a commercial loan portfolio, ensuring ongoing credit quality and covenant compliance
- Built and maintained strong relationships with business owners, executives, and referral partners
- Identified cross-selling opportunities for deposit accounts, treasury management, and other banking products
- Ensured compliance with all regulatory requirements, internal controls, and documentation standards
- Conducted annual reviews, renewals, and risk ratings for existing commercial clients
- Collaborated with credit analysts, underwriters, and loan operations to ensure timely and accurate loan processing
Education
Diploma - Accounting And Finance
High School Diploma
Skills
Financial Planning
Budgeting & Forecasting
Accounts Receivable Invoicing & Payment Reconciliation
Payroll Management & Timekeeping
Handling Complex Billing Structures & Financial Systems
Team Leadership & Staff Development
Coaching
Mentoring & Performance Management
Strategic Planning & Workflow Optimization
Conflict Resolution & Decision-Making
Timeline
Accounts Receivable Clerk
Risingers LLC
06.2025 - CurrentRead More
Patient Service Representative
CVScaremark
09.2024 - 06.2025Read More
Team Lead
Tractor Supply Company
05.2022 - 07.2024Read More
Commercial Loan Processor
Indiana First Bank
03.2008 - 01.2015Read More
Blairsville High School
High School Diploma
Read More
Cambria Rowe Business Collage
Diploma from Accounting And Finance
Read More