Lindsey Waricher
Marietta
Summary
Personable Member Service Representative with 4 years of experience assisting members with questions, processing transactions, and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting credit union operations.
Overview
8
8
years of professional experience
Work History
Office Worker / Grocery & Lottery Attendant
Allentown Fairgrounds Farmers Market
09.2024 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Executed record filing system to improve document organization and management.
- Make sure all merchant's insurance policies are up to date
- If Market is busy will help out in Grocery checking people out and Lottery getting people their tickets
Member Service Representative (Float)
Members 1st FCU
06.2022 - 04.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Support all aspects of branch operations, assist with growth of deposits, loans and service ratio.
Teller II
Members 1st FCU
04.2019 - 06.2022
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Assistant Teacher
KinderCare Learning Centers
04.2018 - 03.2019
- Maintained safe, educational environment for students during learning and free play time.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Aligned instructional approaches with development levels of students to enhance individual learning.
Sales Associate
Nike
09.2017 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Collected payments and provided accurate change.
Sales Associate
Old Navy
05.2017 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers find specific products, answered questions, and offered product advise
- Maintained knowledge of current, promotions, exchange guidelines, payment policies, and security practices
- Collected payments and provided accurate change
Education
Psychology
Millersville University of Pennsylvania
Millersville, PAHigh School Diploma -
Parkland High School
Allentown, PA06.2015
Skills
- Member Relations
- Loan Application Processing
- Debt and Credit Management
- Decision Making
- Written and Verbal Communication
- Knowledge of Credit Union Standards and Processes
- Reliable
- Cash Handling
Timeline
Office Worker / Grocery & Lottery Attendant
Allentown Fairgrounds Farmers Market
09.2024 - Current
Member Service Representative (Float)
Members 1st FCU
06.2022 - 04.2023
Teller II
Members 1st FCU
04.2019 - 06.2022
Assistant Teacher
KinderCare Learning Centers
04.2018 - 03.2019
Sales Associate
Nike
09.2017 - 03.2018
Sales Associate
Old Navy
05.2017 - 09.2017
High School Diploma -
Parkland High School
Psychology
Millersville University of Pennsylvania
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