Summary
Overview
Work History
Education
Skills
Timeline
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Lindsey Watters

Oakdale

Summary

Experienced retail professional with a strong background in sales, client service, and store operations. Proven ability to lead teams, exceed performance goals, and deliver elevated customer experiences in high-volume environments. Detail-oriented, results-driven, and passionate about bringing refined service to luxury retail.

Overview

6
6
years of professional experience

Work History

Digital Sales District Manager

ADP
08.2024 - 01.2025
  • Consulted with business owners to identify needs and deliver tailored payroll and HR solutions.
  • Utilized digital platforms and CRM systems to track leads, manage pipelines, and analyze sales performance.
  • Engaged I strategic cold calling and follow-up campaigns achieving and exceeding monthly sales quotas.
  • Presented product demonstrations and negotiated contracts with key decision makers, fostering long-term client relationships.
  • Participated in team meetings and ongoing professional development to stay updated on industry trends and exchange product knowledge.

Assistant Manager

Garage Clothing
12.2023 - 08.2024
  • Delivered an exceptional client experience in a high-volume, trend-driven retail setting by fostering a culture of personalized service, team excellence, and brand loyalty.
  • Consistently exceeded client engagement goals by achieving a 90%+ daily success rate in driving mobile app adoption, strengthening the brands digital connection with clientele.
  • Maintained operational standards, earning above average compliance scores passing Allen district and corporate audits through meticulous attention to store presentation, policy adherence, and inventory accuracy.
  • Ensured premium visual merchandising execution and floor set implementation to reflect brand standards and drive product storytelling

Store Manager

Francesca's Boutique
06.2022 - 05.2023
  • Oversaw all aspects of boutique operations, cultivating a client-first culture that emphasized personalized styling, high-touch service, and brand loyalty.
  • Handled all operational functions, including payroll, scheduling, inventory control, and loss prevention - maintaining optimal efficiency and compliance.
  • Oversaw inventory management, shipment processing, and stockroom organization to ensure product availability and minimize shrink

Store Manager

Windsor Fashions
05.2019 - 04.2022
  • Promoted rapidly from Sales Associate to Store Manager, demonstrating strong leadership, adaptability, and business acumen in a dynamic retail environment.
  • Played a key role in achieving the location's lowest shrink rate, through precise inventory management, loss prevention training, and team accountability.
  • Provided multi-store support across Pittsburgh and Ohio, stepping in during staffing shortages and leading teams to meet sales and operational goals under pressure.
  • Successfully led the store through peak volume events, including homecoming season, managing extended lines, heightened foot traffic, and elevated customer expectation- all while maintaining exceptional service standards.
  • Maintained strong audit results and upheld Windsor's brand standards in customer service, appearance, and performance.

Education

Esthetics

Bella Capelli Academy
Pittsburgh, PA
05-2025

Skills

  • Elevated Customer Service
  • Personalized Styling & Clienteling
  • Team Training & Development
  • Multi-Store Support & Cross-Location Adaptability
  • Visual Merchandising Execution
  • Loss Prevention
  • KPI & Sales Goal Tracking
  • POS Systems & Cash Handling
  • CRM & Client Database Systems
  • Microsoft Office Suite
  • 60 WPM/Strong Digital Literacy

Timeline

Digital Sales District Manager

ADP
08.2024 - 01.2025

Assistant Manager

Garage Clothing
12.2023 - 08.2024

Store Manager

Francesca's Boutique
06.2022 - 05.2023

Store Manager

Windsor Fashions
05.2019 - 04.2022

Esthetics

Bella Capelli Academy

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Lindsey Watters