Lindy Castillo
Greencastle
Summary
Dynamic professional with extensive experience in various businesses- excelling in accounts receivable and compliance training. Proven ability to enhance client relationships and resolve billing disputes efficiently. Proficient in CRM software and skilled in performance tracking, driving operational success through effective team collaboration and strategic problem-solving.
Overview
17
17
years of professional experience
Work History
Sales Support/ Inside Customer Sales Specialist
Kegerreis Outdoor Advertising
Chambersburg
01.2022 - Current
- Built strong relationships with clients to accurately assess and address advertising needs.
- Managed client accounts and ensured timely service delivery.
- Resolved billing disputes in an efficient manner to ensure customer satisfaction.
- Updated customer contact information and maintained accurate records.
- Completed RFPs for agencies to inform their clients of relevant advertising inventory
- Coordinated with creative teams to design ad materials that effectively communicated campaign messages.
- Developed targeted marketing strategies for outdoor advertising campaigns that aligned with client objectives.
Administrative Assistant and Realtor
Latter & Blum
New Orleans
01.2015 - 01.2017
- Guided buyers through home searches and home buying process, ensuring informed decisions
- Created sales plans for sellers to maximize profits and enhance market positioning
- Processed sales for agents, prepared contract paperwork, and entered listing information into MLS to facilitate transactions
- Oversaw rental properties and provided support for tenants
- Designed flyers for agents with Canva
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
Office Manager
Superior Van and Mobility
Harvey
01.2013 - 01.2015
- Managed accounts receivable, ordered supplies, and scheduled service appointments for wheelchair accessible vehicles to ensure smooth operations.
- Coordinated employee time card management and time-off requests to support staffing needs and operational continuity.
- Acted as management in manager’s absence
- Created invoices for products and services in Traverse software
- Greeted customers and vendors; managed multi-line phone
- Entered new customer leads into CRM and maintained customer files
- Obtained vehicle titles from relevant authorities to maintain compliance and proper documentation.
- Maintained database of mobility-related manufacturer rebates
Senior Branch Administrator
Safety-Kleen Systems, Inc.
Kenner
01.2009 - 01.2013
- Supervised office and day-to-day operations
- Handled accounts receivable/payable using SAP software to maintain financial accuracy
- Coordinated branch operations to ensure compliance with safety regulations and company policies
- Assisted in training new staff on company procedures and safety protocols effectively
- Managed inventory levels and processed waste management service orders to support operational needs
- Coordinated onboarding processes for new hires across departments to ensure smooth integration
Education
Associate of Applied Science - Business Administration
Delgado Community College
New Orleans, LASkills
- Proficient in AR
- Proficient in AP
- Sales operations
- Sales analysis
- Sales compliance
- RFP completion
- CRM software proficiency
- MS Office Suite proficiency
- Data entry accuracy
- Performance tracking
- Team collaboration
- Cross-functional teamwork
- Time management
- Dispute resolution
- Relationship management
References
Available upon request.
Timeline
Sales Support/ Inside Customer Sales Specialist
Kegerreis Outdoor Advertising
01.2022 - Current
Administrative Assistant and Realtor
Latter & Blum
01.2015 - 01.2017
Office Manager
Superior Van and Mobility
01.2013 - 01.2015
Senior Branch Administrator
Safety-Kleen Systems, Inc.
01.2009 - 01.2013
Associate of Applied Science - Business Administration
Delgado Community College