Lisa Bell

• Assisted the Fellowship Director in the role of Administrative Assistant and Breast Imaging Fellowship Program Coordinator.
• Managed and served as liaison for eleven faculty members and three fellows, facilitating communication and coordination among the team.
• Working closely with Dr. Elizabeth McDonald – Director of Breast MRI / Affiliate Faculty Penn Center for Cancer Care Innovation, Co-Director of Breast Cancer Translational Research Group, Director of Molecular Pharmacology and Cytology Resource Lab, Chair of ACR Breast research committee.
• Additional support to Mammography Technologist Manager, MQSA Data Manager.
• Main point of contact for Chief of Breast Imaging.
• Fellowship Coordinator, working closely with the Fellowship Director to host virtual interviews via zoom with faculty members.
• Prepared application process by coordinating meeting times and ensuring completion of all required Penn documents for incoming fellows.
• Create survey analysis using Qualtrics application to determine the most qualified prospective applicant.
• Create ranking report in excel for academic match.
• Upon starting the new incoming fellows through the match program, I work with the Medical Education team to set up meetings, lunches, and weekly responsibilities.
• During fellowship academic time – manage their schedules/ assignments monthly conferences.
• Set up quarterly review meetings with Director.
• Assist in processing reimbursements via Chrome River.
• Manage outlook calendar of four physicians including the Chief and Vice Chief.
• Anticipating the needs relating to coordinating and scheduling meetings, lectures/talks/presentations.
• Coordinate daily meetings through either communication written, verbally or both.
• Coordinate meeting schedules, conference room reservations, audio/visual equipment needs, handout materials, and catering.
• At times, prepare agendas and coordination for said meetings.
• I assist with the onboarding of new hires, which includes ordering business cards, lab jackets, imaging of PCs, work phone, ID for access to HUP campuses including, PCAM the new Pavilion, research labs, and parking.
• Work closely with the medical affairs office for a smooth onboarding of mandatory training of applications.
• I work closely with the Medical Education team to draft MQSA letters for graduating residents and fellows and to ensure all certificates are prepared and signed in a timely manner before graduation.
• Compilation and submission of expenses for travel, and other professional fund allowed reimbursement in timely manner for faculty and fellows using two platforms Concur and Chrome River.
• Manage physicians Professional fund accounts (i.e. verifying balances and spending limits).
• Attended monthly meetings focused on Breast NPOT to discuss departmental updates.
• Manage a total of fifteen physician’s clinical schedules, academic, CME time using QGenda program application.
• Manage Residents' scheduled assignments.
• Tracking fellow and physician conferences in Med hub application for purpose of evaluations based on medical knowledge and interpersonal communication skills.
• Assist in editing supporting grant documents when needed.
• Proficient in the use of all systems (fax, mail machine, copier, scanner, and the like).
• Work closely with Mammography Technologist manager and Pennsylvania hospital administrative assist to prepare for yearly MQSA inspections, ensuring physicians licenses are valid for NJ/ PA and the required number of CME credits are valid for continued practice of facility and specialty.
• Assisted daily with breast call communications to ensure timely responses.
• Communicate call needs to the clinical nurse and physicians via email.
• Supports radiology operations management team with a full range of comprehensive and complex issues.
• Prepare and process student observers to shadow our physicians in clinical duties to further their educational studies.
• Coordinated catered meals for meetings and communicated with EVS for project management support.
• Presents a welcoming culture and elevated level of customer service to all staff, patients, and guests while maintaining a professional environment.

• Coordinated and scheduled cardiovascular electrophysiology procedures for inpatient and outpatient admissions, ensuring optimal resource allocation and patient care.
• Managed and maintained academic and surgical calendar for two specialists, facilitating efficient scheduling and timely patient care.

Performed patient registration and ensured accurate updates to demographic and insurance details.

• Processed expense reports for travel and reimbursements via Concur, streamlining financial tracking and compliance.
• Updated on insurance policies and procedures.

• Led front desk operations, ensuring efficient patient flow and service delivery.
• Updated patient information, maintaining accuracy in demographics and insurance details.
• Completed precertification for specialized tests and surgical procedures to ensure proper approvals.
• Collected and documented patient co-payments in accordance with policies.
• Managed front-desk financial transactions and reconciled accounts, ensuring compliance with policies.