Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Brown

Five Points

Summary


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

19
19
years of professional experience

Work History

Sales Merchandiser

Anderson Merchandisers, LLC
07.2023 - Current
  • Assisted in product displays and merchandising to enhance visual appeal and attract customer attention.
  • Learned inventory management systems to track stock levels and assist with replenishment.
  • Supported promotional activities by setting up point-of-sale materials and signage effectively.
  • Collaborated with team members to ensure products were stocked and organized according to company standards.
  • Increased sales by establishing strong relationships with clients and understanding their needs.
  • Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
  • Assisted store managers in crafting visually appealing merchandise displays that aligned with seasonal themes or promotions.
  • Developed strategic merchandising plans for product placement and promotion, resulting in higher revenue.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Sales Associate

Walmart
05.2017 - 07.2021
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained inventory accuracy through regular stock checks and replenishment processes.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Monitored cash register operations for accuracy during transactions and end-of-day reporting.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.
  • Handled fuel deliveries.
  • Disposing of hazardous materials.

Assistant Manager

Walmart
03.2007 - 08.2016
  • Led team in daily operations, ensuring alignment with company policies and objectives.
  • Developed training materials to enhance staff onboarding and skill development.
  • Streamlined communication processes between departments, improving operational efficiency.
  • Analyzed workflow procedures, identifying areas for improvement and implementing solutions.
  • Facilitated performance reviews, providing constructive feedback to enhance team productivity.
  • Coordinated project timelines, ensuring timely delivery of key initiatives and goals.
  • Mentored junior staff, fostering professional growth and enhancing team capabilities.
  • Implemented quality control measures, resulting in improved service consistency and customer satisfaction.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Spencer High School
Spencer, WV

Skills

  • Goal oriented
  • Organizational skills
  • Multitasking
  • Attention to detail
  • Customer service
  • Time management abilities
  • Professionalism
  • Self motivation
  • Task prioritization
  • Inventory Control
  • Planograms
  • Adaptability and flexibility

Timeline

Sales Merchandiser

Anderson Merchandisers, LLC
07.2023 - Current

Sales Associate

Walmart
05.2017 - 07.2021

Assistant Manager

Walmart
03.2007 - 08.2016

High School Diploma -

Spencer High School

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Lisa Brown