Lisa Bynoe
Pittsburgh
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Program Manager
Alpha Community Living Arrangement
09.2017 - Current
- Led cross-functional teams to deliver strategic initiatives on time and within budget.
- Developed and implemented program management frameworks to enhance operational efficiency.
- Facilitated stakeholder meetings to align project objectives and resolve challenges effectively.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Streamlined communication processes between departments, improving collaboration and information flow.
- Managed resource allocation, optimizing team capabilities for maximum productivity.
- Drove continuous improvement efforts, identifying opportunities for innovation within programs.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
LPN Staff
Bayada Nursing
05.2017 - 06.2019
- Providing care for individuals with moderate intellectual disabilities requiring nursing services.
- Administered medications and treatments, ensuring patient comfort and adherence to care plans.
- Coordinated with interdisciplinary teams to deliver comprehensive patient care.
- Monitored vital signs and reported changes in patient conditions promptly.
- Maintained accurate patient records using electronic health systems for seamless information sharing.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
LPN
Private Home
03.2015 - 03.2017
- Providing care privately in home for individual with mild intellectual disability.
- Educated patients and families on health management, fostering understanding of treatment options.
- Implemented infection control protocols, enhancing safety standards within clinical settings.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
LPN Nursing Supervisor
Gateway Hospice
06.2004 - 03.2017
- Trained and mentored nursing staff, fostering professional development and skill enhancement.
- Assisted with daily living activities, promoting patient independence and comfort.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Implemented quality improvement initiatives, enhancing patient safety protocols and service delivery efficiency.
- Served as a liaison between physicians, patients, and families to ensure clear communication regarding care plans and progress updates.
- Developed strong relationships with patients and families, providing emotional support and education on care plans.
Education
Certificate of completion - Practical Nursing License
Vocational Extension Education Board
Hicksville, NY01.1997
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Policy and procedure improvements
- Training and development
- Program leadership
- Relationship building
- Regulatory compliance
Timeline
Program Manager
Alpha Community Living Arrangement
09.2017 - Current
LPN Staff
Bayada Nursing
05.2017 - 06.2019
LPN
Private Home
03.2015 - 03.2017
LPN Nursing Supervisor
Gateway Hospice
06.2004 - 03.2017
Certificate of completion - Practical Nursing License
Vocational Extension Education Board
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