Lisa Clark
Beaver Falls
Summary
Dynamic leader with proven success at Walmart, adept in optical knowledge and employee relations. Streamlined operations, enhanced efficiency, and led teams to exceed sales targets. Skilled in time management and insurance processing, consistently achieved project deliverables within budget, driving revenue growth and customer satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Vision Center Manager
Walmart
02.2021 - Current
- Streamlined operational processes for increased efficiency and productivity within the vision center.
- Managed budgetary constraints effectively, controlling costs while maximizing revenue opportunities within the vision center.
- Led team to consistently achieve sales targets through strategic planning and motivational coaching techniques.
- Worked closely with district management to align vision center goals with company-wide objectives and drive continued success in the retail environment.
- Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Operations Manager
Walmart
05.2014 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Bachelor of Science - Wildlife Biology
California University of Pennsylvania
California, PASkills
- Optical knowledge
- Employee Relations
- Scheduling Coordination
- Insurance processing
- Time Management
Timeline
Vision Center Manager
Walmart
02.2021 - Current
Operations Manager
Walmart
05.2014 - Current
Bachelor of Science - Wildlife Biology
California University of Pennsylvania
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