Lisa Coulson
Elizabeth
Summary
Accomplished Medical Billing Associate with a proven track record at AHN.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Looking to change career direction to focus on working more with and for people in an office setting.
Overview
14
14
years of professional experience
Work History
Medical Billing Associate
AHN Cancer Institute
07.2022 - Current
- Developed comprehensive knowledge of various payer requirements for successful claim submission, minimizing delays in reimbursement.
- Streamlined billing processes by implementing efficient electronic billing systems, reducing errors and increasing productivity.
- Managed accounts receivable, ensuring timely collection of payments and minimizing outstanding balances.
Clinic Access Coordinator
AHN Family Practice Medical Associates
07.2019 - 06.2022
- Conducted regular audits of appointment schedules to identify areas for improved efficiency or accuracy using Epic programming.
- Provided exceptional customer service to patients, families, and referring providers, fostering positive relationships.
- Enhanced patient satisfaction with efficient scheduling of appointments and followups.
- Assisted in the development of access policies and procedures, improving overall operational efficiency.
Medical Billing and Collections Specialist
Allegheny Health Network
06.2010 - 06.2019
- Reduced claim denials by diligently reviewing patient records for correct coding and billing information.
- Provided essential support to the medical billing team, allowing for a more efficient and effective overall operation within the department.
- Implemented efficient workflows within the department that led to increased productivity levels among staff members while reducing errors in claim submissions.
- Medicare and Aetna appeal process and following up to get appropriate authorizations.
Education
Medical Secretary Assistant
ICM School of Business
Pittsburgh, PA06.1984
Skills
- Claims Processing Proficiency
- Medicare and Medicaid knowledge
- Organizational abilities
- Payment Posting Abilities
- Accounts Receivable Handling
- Financial Reporting Capabilities
- Claim Appeals Experience
- Denial Management Techniques
- Billing and Collection Procedures
- EPIC, Medent, Navient, Availity
- Customer Relations
Timeline
Medical Billing Associate
AHN Cancer Institute
07.2022 - Current
Clinic Access Coordinator
AHN Family Practice Medical Associates
07.2019 - 06.2022
Medical Billing and Collections Specialist
Allegheny Health Network
06.2010 - 06.2019
Medical Secretary Assistant
ICM School of Business
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