Lisa Erlsten
Pocono Pines
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Epic certified Radiant and Cupid clinical analyst that is well versed in all aspect of Cupid build, implementation and support. Extensive knowledge of the Cardiology and radiology workflows with over 30 years of experience in the inpatient and outpatient settings.
Overview
38
38
years of professional experience
Work History
Senior Clinical Rev Application & Support Expert
Lehigh Valley Health Network
12.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
System Analyst
Pocono Medical Center
06.1987 - 12.2018
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Provided technical support for end-users, resolving issues promptly and effectively.
- Enhanced user experience through the implementation of interface updates and usability improvements.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Implemented rigorous testing procedures to ensure optimal performance and minimize errors in software applications.
- Collaborated with upper management to drive strategy and implement new processes.
Education
Bachelor of Science in Information Technology -
University of Phoenix
Tempe, AZ05-2007
Bachelor of Arts -
Keystone College
La Plume, PA05-1987
High School Diploma -
Pocono Mountain
Swiftwater, PA06-1985
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Organization and time management
Timeline
Senior Clinical Rev Application & Support Expert
Lehigh Valley Health Network
12.2018 - Current
System Analyst
Pocono Medical Center
06.1987 - 12.2018
Bachelor of Science in Information Technology -
University of Phoenix
Bachelor of Arts -
Keystone College
High School Diploma -
Pocono Mountain
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