Lisa M. Clute
West Chester
Summary
Accomplished management professional adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations while maintaining a focus on continuous improvement and sustainable growth.
Overview
24
24
years of professional experience
Work History
Senior Manager, E2E Profitability Lead
Johnson and Johnson MedTech
04.2024 - Current
- Responsible for managing and monitoring financial performance of $119MM savings project portfolio
- Led Supply Chain 3DSC KPI metrics reporting project. Influenced senior stakeholders to approve new metrics reporting process. Design incorporated monthly and quarterly executive Power BI KPI digital dashboards tracking cash, profitability, and growth metrics at Ortho, platform, value stream, region and market levels, as well as a new Power BI metrics repository housing targets, actuals, tolerances and monthly commentary for 60+ key supply chain metrics. Delivered project on time and on budget despite extremely aggressive timelines
- Built collaborative relationships participating on multiple projects designed to provide greater visibility into Ortho SC gross profit and savings forecast vs actuals in order to increase overall supply chain profitability
Senior Manager, Program and Project Management
Johnson and Johnson MedTech
08.2016 - 04.2024
- Managed multi-million-dollar supply chain project portfolio budgets and monitored financial performance of the $200MM capital/$100MM expense portfolios across all Ortho platforms and functions, and presented financial performance results and risks/opportunities in monthly senior leadership review meetings
- Developed, defined and facilitated baseline financial cycle and portfolio prioritization tools and processes, timelines, and targets in a matrixed, multi-function, global team environment
- Managed and facilitated monthly Supply Chain CRC (Capital Review Committee) meetings. Created new tools and optimized processes to increase CRC efficiency and automate reporting related to the CRC review process as well as improving capital project approval timelines and forecast execution accuracy
- Led a team of 14 core members to develop digital dashboards which provided increased automation and improved visibility of Ortho supply chain monthly financial actuals vs forecast data and monthly portfolio performance
- Led 12 member MedTech cross-functional/cross-franchise team to design, develop and implement Supply Chain KPI/metrics reporting for Orthopaedics, Ethicon, and CSS organizations
- Orthopaedics business lead and data migration lead on J&J wide project/program management Instantis to Planisware tool migration, and served as Ortho MedTech Instantis Resource Management project lead
- Drove highly complex initiatives as PMO Transformation pillar lead. Created PMO templates, processes, and reports to help optimize project execution and to deliver key critical transformation program benefits
MES Project Manager
MCNEIL CONSUMER HEALTHCARE
01.2012 - 08.2016
- MES project manager for Lancaster/Las Piedras multi-site MES implementation, managing overall budget, deliverables, and timelines, and escalated risks and developed mitigation plans
- MES project manager for Fort Washington MES/Wonderware Cleaning Implementation
Operations Training SAP/Systems Process Owner
MCNEIL CONSUMER HEALTHCARE
01.2012 - 08.2016
- Defined SAP training strategy across Consumer and McNeil legal entities, standardizing materials, templates, and processes and increasing quality and robustness of training materials across both organizations
- Improved cost efficiencies by implementing offshore delivery model for SAP training, scalable for both training related projects and sustainment team
- Developed and implemented SOPs and processes for McNeil SAP Training approvals and SAP Training qualification quarterly reconciliation and initiated centralization of MES training materials/processes across plants
SAP R/3 System Business POC + SAP Project Manager
MCNEIL CONSUMER HEALTHCARE
01.2012 - 08.2016
- Primary business owner for phase 1 and phase 2 R/3 Decommissioning projects
- Determined requirements for retaining previous McNeil R/3 SAP system available for audits and reporting until fully decommissioned and created SOPs for R/3 system access, system maintenance, and change controls
- Managed cross-plant consent decree related SOP updates to 60+ SAP SOPs and Fort Washington SAP Fit for Use project
- Led a cross-functional, cross-site team to develop and implement a SAP/MES systems Power User strategy, including definition of roles and responsibilities, levels, criteria for nomination, rewards/recognition, training requirements, and site metrics
SAP Application Outsourcing Manager /Quarterly Release Manager
ACCENTURE
07.2006 - 01.2012
- Managed day to day operations of 70-member, capacity based, global application maintenance team located in US and India (25+ in US, 45+ in India) Scope included ECC - MM, SD, PM, QM, PP, APO, FI, CO, AR, AP, CAPA, BW, HR
- Responsible for meeting SLAs for break/fix tickets and enhancement requests, and refined and updated processes related to break/fix tickets, enhancement requests, and metrics gathering
- Responsible for resource planning, forecasting, monthly invoicing, and managing financial margin targets
- Developed service delivery continuous improvement plans, managed escalations and resolved issues
- Organized and conducted monthly steering committee meetings with Pfizer ERP senior program management
- Managed transition from deployments to long-term support and established key client communications and relationships
- Created and implemented Quality to Production checklist and targeted to improve the quality of changes/transports migrated to production as part of the Transport Management Greenbelt project and developed strategy and implementation plan for the clean-up of configuration related documents in Solution Manager
- Managed Quarterly Release of enhancements across all functional areas, ensuring timely completion of deliverables within the analyze, design, build, test, and deploy phases and implemented new project planning tools for the quarterly release
- Developed new tools and processes for configuration workstream so that for the first deployment in Wyeth's history, they were successfully able to utilize an offshore delivery center for remote configuration with a team of 6 offshore resources
- Managed configuration delivery of all configuration cycles offshore and maintained SMS project plan
- Ensured cycle testing defects were resolved expediently and reported configuration metrics
- Selected to attend internal Accenture High Performing Women Training
SAP Business Process Lead
ACCENTURE
06.2005 - 06.2006
- Responsible for the Configuration Business Process offering comprised of 130 configuration resources across 4 US locations, staffed on systems integration and application outsourcing projects
- Created proposals, recruited for open positions, validated estimates for new projects, represented configuration in sales meetings, forecasted resource requirements, and ensured resource chargeability targets were met
- Collaborated with outsourcing managers, project teams, and internal senior management on resource requirements
SAP Application Outsourcing MM/PM/QM/PP Team Lead
ACCENTURE
04.2001 - 06.2005
- Managed and supervised teams of 6-8 onshore and offshore configuration resources in the MM/PM/QM/PP areas
- Conducted weekly meetings to review ticket status, prioritized and managed team workload of break-fix and enhancement requests, prepared status reports for senior management, and responsible for defect management
- Conducted as-is and to-be analysis sessions, identified business requirements and created detailed designs based on business requirements. Configured, unit tested, and demonstrated SAP solutions in order to achieve business signoff
- Created functional specification documents for custom interfaces, enhancements, and reports
- Responsible for meeting monthly KPI’s and SLA targets and provided metric reports to senior management
Education
Bachelor of Science - Business Logistics
The Pennsylvania State University
University Park, PASkills
- Program management
- Project management
- Financial portfolio management
- SAP and MES project management and large scale implementations
- SAP Application outsourcing management
- SAP MM Configuration
- Digital process re-engineering
- Analytical skills
- Team building
- Collaboration
- Presentation and facilitation skills
- Resiliency under pressure
- Portfolio and project management digital tools
- Supply Chain KPI/metric reporting
- Power BI
- MS Project
- MS Office
Websites
Timeline
Senior Manager, E2E Profitability Lead
Johnson and Johnson MedTech
04.2024 - Current
Senior Manager, Program and Project Management
Johnson and Johnson MedTech
08.2016 - 04.2024
MES Project Manager
MCNEIL CONSUMER HEALTHCARE
01.2012 - 08.2016
Operations Training SAP/Systems Process Owner
MCNEIL CONSUMER HEALTHCARE
01.2012 - 08.2016
SAP R/3 System Business POC + SAP Project Manager
MCNEIL CONSUMER HEALTHCARE
01.2012 - 08.2016
SAP Application Outsourcing Manager /Quarterly Release Manager
ACCENTURE
07.2006 - 01.2012
SAP Business Process Lead
ACCENTURE
06.2005 - 06.2006
SAP Application Outsourcing MM/PM/QM/PP Team Lead
ACCENTURE
04.2001 - 06.2005
Bachelor of Science - Business Logistics
The Pennsylvania State University