Lisa Myers
Norristown
Summary
Detail-oriented professional with extensive experience in managing daily business operations. Known for effective time management and ensuring vehicle compliance, ready to leverage expertise in logistics and customer relations for operational excellence.
Overview
15
15
years of professional experience
Work History
Owner Operator
Self Employed Delivery Company
East Norriton
12.2011 - Current
- Managed daily operations of self-employed delivery business.
- Coordinated logistics and scheduling to ensure on-time deliveries.
- Cultivated client relationships to secure repeat business.
- Trained new drivers on safety and operational procedures.
- Oversaw vehicle maintenance and compliance with regulations.
- Managed customer inquiries to enhance satisfaction and resolve issues.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Education
High School Diploma -
Henderson Sr HighSchool
West Chester, PA06-1973
Skills
- Logistics coordination
- Fleet management
- Route optimization
- Vehicle compliance
- Inventory management
- Customer relationship management
- Staff management
- Staff training
- Time management
- Problem solving
- Conflict resolution
- Customer service
Assistant Manager Law Office
In other areas of my professional background. For two years, I served as the assistant for a prominent attorney in Media, PA. In this role, I was responsible for keeping the office running smoothly while managing scheduling and customer relations. I also ensured that all calendars were kept current for important court dates. I made sure filings at the Courthouse were done in a timely manner and all paperwork was in order.
Body Shop Office Manager
- In my most recent position, I have been running the office for an autobody shop in West Chester, PA. My primary responsibilities include:
- Managing shop flow to ensure vehicles move in and out in a timely manner.
- Overseeing personnel to ensure all team members are focused on the necessary tasks to meet insurance company time requirements.
- Assisting customers in navigating the insurance process to make their experience as painless as possible.
I believe these skills in operational efficiency and customer service would be a strong asset to any company.
Timeline
Owner Operator
Self Employed Delivery Company
12.2011 - Current
High School Diploma -
Henderson Sr HighSchool