Lisa Antigone
Brooklyn
Summary
Proven in enhancing customer satisfaction and loyalty at Baby Olive, I excel in customer service and problem-solving. Demonstrated reliability through consistent performance, I effectively managed high-pressure situations and fostered positive relationships, significantly contributing to a welcoming and efficient work environment.
Reliable employee seeking customer service position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Sales/Food Prep/Customer Service Cashier
Baby Olive
09.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
School Foods Helper
Department Of Education
10.2017 - 09.2021
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Assisted in completing projects on time through diligent work and effective communication with team members.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
Education
High School Diploma -
New Utrecht
Brooklyn, NY06-1997
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Sales/Food Prep/Customer Service Cashier
Baby Olive
09.2021 - Current
School Foods Helper
Department Of Education
10.2017 - 09.2021
High School Diploma -
New Utrecht
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