Lisa Paone
Philadelphia,PA
Summary
To obtain a position in a high-volume establishment where I can use my experience, energy and skills to develop, motivate, lead and encourage employee productivity.
Overview
26
26
years of professional experience
Work History
Bartender
King's Corner Public House
Jenkintown, PA
11.2025 - Current
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender
Dave & Buster's
Philadelphia, PA
08.2024 - 11.2025
- Managed personal bank and maintained accuracy in all financial transactions..
- Followed all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Achieved RAMP certification to ensure compliance with responsible alcohol service standards.
Bartender
General Deck Bar & Grill
Southampton, PA
03.2022 - 08.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained cleanliness and organization of bar area to meet health regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Inside Sales Representative (work at home remotely)
Blooms Today
Gainesville, VA
04.2011 - 08.2024
- Inbound and outbound phone sales with high call volume, upselling and product add-ons.
- Cultivated strong relationships with clients to enhance customer satisfaction and retention.
- Proven history of meeting and/or exceeding performance targets and quality service levels.
- Highly PC literate with advanced technical skills for self-paced training, webinars, instant messaging and web navigation.
Head Bartender
The Iron Oven
Southampton, PA
04.2018 - 03.2022
- Responsible for preparing and serving alcoholic beverages to bar patrons/service bar following standard recipes and procedures.
- Maintained proper and adequate set-up of the bar, stocking of all beer, wine, spirits and bar supplies.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Bartender (dual Location Position)
Four Points by Sheraton Northeast
Philadelphia, PA
12.2016 - 04.2018
- Responsible for preparing and maintaining efficient flow of drinks to bar patrons/service bar
- Create monthly drink menu with signature cocktails and rotating, seasonal craft beers
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- TIPS Certified
Bartender (dual Location Position)
Holiday Inn Philadelphia Stadium
Philadelphia, PA
12.2016 - 04.2018
- Proven ability to assess, anticipate and meet multiple guests' requirements simultaneously while maintaining high standards of quality
- Crafted signature cocktails and provided exceptional customer service in fast-paced environment.
- Maintained cashiers bank, daily cash and sales reports, bank drop
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Assistant Restaurant Manager/Bartender
2nd Story Grille & Bar-Quality Inn Hotel
Maple Shade, NJ
08.2002 - 02.2011
- Oversaw daily operations to ensure exceptional customer service and satisfaction.
- Responsible for preparing and serving a variety of alcoholic beverages to hotel and walk in guest.
- Streamlined communication between front-of-house and kitchen staff to improve order accuracy and speed of service.
- Maintained safe, secure, legal and healthy work environment by establishing and enforcing sanitation and quality of food preparation and service standards and procedures.
- Provided customer satisfaction by investigating and resolving any issues about food and/or service.
- Negotiated contracts with entertainment providers to offer live music nights, attracting more patrons.
- Staff Scheduling, payroll, inventory
Banquet Sales Manager/Event Coordinator
Grand Versailles Banquet & Conference Center - Quality Inn Hotel
Maple Shade, NJ
08.2002 - 02.2011
- Solicit and book banquet and catering functions
- Oversee daily department operation and administrative support including data entry and management of Caterease (catering database)
- Developed and implemented strategic sales plans to increase banquet bookings.
- Fostered relationships with clients to enhance customer satisfaction and repeat business.
- Served as clients primary contact in planning catered events, including developing menus, setup requirements and staffing.
- Met financial objectives by collecting client revenues, scheduling expenditures; analyzing variances; initiating corrective actions.
Cocktail Server
Wyndham Franklin Plaza Hotel
Philadelphia, PA
11.2000 - 07.2002
- Delivered high-quality beverage service in fast-paced hotel environment.
- Managed customer orders and ensured timely delivery of drinks.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
- Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
Education
High School Diploma -
St. Hubert High School For Girls
Philadelphia, PATimeline
Bartender
King's Corner Public House
11.2025 - Current
Bartender
Dave & Buster's
08.2024 - 11.2025
Bartender
General Deck Bar & Grill
03.2022 - 08.2024
Head Bartender
The Iron Oven
04.2018 - 03.2022
Bartender (dual Location Position)
Four Points by Sheraton Northeast
12.2016 - 04.2018
Bartender (dual Location Position)
Holiday Inn Philadelphia Stadium
12.2016 - 04.2018
Inside Sales Representative (work at home remotely)
Blooms Today
04.2011 - 08.2024
Assistant Restaurant Manager/Bartender
2nd Story Grille & Bar-Quality Inn Hotel
08.2002 - 02.2011
Banquet Sales Manager/Event Coordinator
Grand Versailles Banquet & Conference Center - Quality Inn Hotel
08.2002 - 02.2011
Cocktail Server
Wyndham Franklin Plaza Hotel
11.2000 - 07.2002
High School Diploma -
St. Hubert High School For Girls