Resourceful professional in healthcare management, known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
St. Luke's University Hospital & Health Network
Allenton
11.2023 - Current
Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
Created reports detailing staff performance metrics.
Conducted weekly staff meetings to discuss patient progress and safety initiatives.
Coordinated weekly work schedules for department employees.
Evaluated nursing staff performance against established standards and objectives.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Responded quickly to emergency situations according to protocol.
Adjunct Clinical Instructor
Northampton Community College
Bethlehem
11.2022 - 11.2023
Increased staff support to service many locations.
Monitored student attendance records for accuracy and compliance with school policy.
Collaborated with faculty members to design course curriculum and syllabus.
Conducted skills workshops on patient assessment, medication administration, and emergency response.
Evaluated student portfolios to measure their understanding of classroom material.
Instructed students on proper safety protocols when handling medical equipment.
Facilitated group discussions regarding case studies of patients within a clinical environment.
Advocated for continuous improvement in nursing education and clinical training methods.
Retained interest and maximized receptive learning by educating students utilizing instructional techniques, hands-on activities and laboratory curriculum.
Psychiatric Charge Nurse
St. Luke's University Hospital & Health Network
Allentown
04.2022 - 11.2023
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Performed rounds at least twice daily to monitor patient behavior and physical health conditions.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Assessed patient risk levels for suicide or self-harm behaviors and implemented interventions as needed.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Evaluated effectiveness of existing treatments through assessments of symptom reduction over time.
Conducted group therapy sessions focused on developing coping skills and managing stressors.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Educated patients about mental health conditions, symptoms management techniques, lifestyle modifications, and available resources for support.
Provided emotional support for patients during times of distress or crisis.
Hospital Supervisor
St. Luke's University Hospital & Health Network
Stroudsburg
05.2021 - 04.2023
Distributed patient satisfaction surveys to address patient concerns, issues and grievances.
Implemented cost control policies to limit excessive or unmanaged spending by various teams.
Implemented policies and procedures to achieve financial goals while meeting patient and associate expectations.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Responded proactively to concerns and questions by acting on patient feedback.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Psychiatric Charge Nurse
St. Luke's University Hospital & Health Network
Allentown
04.2019 - 04.2021
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Assessed patient risk levels for suicide or self-harm behaviors and implemented interventions as needed.
Prescribed psychotropic medications according to established protocols while monitoring side effects closely.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Engaged in regular meetings with physicians and other members of the clinical team to discuss patient progress.
Evaluated effectiveness of existing treatments through assessments of symptom reduction over time.
Coordinated with interdisciplinary teams to provide comprehensive psychiatric care and ensure continuity of services.
Conducted group therapy sessions focused on developing coping skills and managing stressors.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Educated patients about mental health conditions, symptoms management techniques, lifestyle modifications, and available resources for support.
Provided emotional support for patients during times of distress or crisis.
Nursing Supervisor
Kid's Peace
Orefield
09.2017 - 03.2019
Educated patients on self-care strategies such as stress management techniques and lifestyle modifications.
Maintained accurate records of patient progress, treatments, medications, and any changes in condition.
Collaborated with physicians and other healthcare professionals to ensure optimal patient outcomes.
Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
Engaged in regular continuing education courses related to mental health best practices.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
Collaborated with prescribing professionals to get patients necessary medications.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Provided direct care to psychiatric patients in an acute inpatient setting.
Monitored vital signs regularly to detect changes in patient condition that require immediate attention.
Participated in multidisciplinary team meetings to discuss ongoing cases and review relevant data points.
Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
Organized recreational activities to provide therapeutic outlets for patients' emotional expression.
Nursing Supervisor
St. Luke's University Hospital & Health Network
Easton
10.2015 - 09.2017
Performed regular rounds throughout the facility to observe performance of assigned staff members.
Enforced disease prevention protocols among staff members, patients and visitors.
Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
Maintained communication and transparency with governing boards, department heads and medical staff.
Monitored staff performance and provided coaching and formal counseling to staff.
Oversaw implementation of infection control protocols within the unit or facility.
Answered questions and addressed concerns from employees promptly through email, phone and in person.
Provided staff education and training on new equipment, techniques, and processes.
Explained policies, procedures and services to patients.
Investigated complaints from patients regarding their care experience.
Communicated with patients with compassion while keeping medical information private.
Charge Nurse
St. Luke's University Hospital & Health Network
Easton
06.2013 - 10.2015
Ensured that all documentation was completed accurately according to established policies and procedures.
Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
Supported physicians and consultants with tests and procedures.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
Organized and delegated tasks during rapid response and high-pressure code situations.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
Evaluated patient outcomes against established standards of care.
Implemented safety protocols when administering medications or performing treatments.
Provided direct patient care, including assessments and treatments, to a variety of patients.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Medical Surgical Registered Nurse
St. Luke's University Hospital & Health Network
Allentown
05.2006 - 06.2013
Assessed patients for signs and symptoms of medical conditions and reported changes to physicians.
Implemented pre, intra- and post-care, evaluating response to clinical interventions with progression toward discharge.
Ensured that all safety protocols were followed when providing patient care services.
Provided emotional support to patients and their families during difficult times.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Stocked clinical workstations and procedure rooms with necessary supplies.
Supported successful administration of care plans by communicating with cross-functional teams.
Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
Maintained aseptic environment to prevent patient infections or other unwanted outcomes.
Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
Performed cardiopulmonary resuscitation accurately and effectively.
Demonstrated effective communication skills when interacting with patients, families and healthcare team members.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Medical Surgical Registered Nurse
Easton Hospital
Easton
05.2004 - 04.2006
Assessed patients for signs and symptoms of medical conditions and reported changes to physicians.
Implemented pre, intra- and post-care, evaluating response to clinical interventions with progression toward discharge.
Ensured that all safety protocols were followed when providing patient care services.
Provided emotional support to patients and their families during difficult times.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Stocked clinical workstations and procedure rooms with necessary supplies.
Supported successful administration of care plans by communicating with cross-functional teams.
Assessed patients using comprehensive evaluation techniques and sound clinical judgment.
Maintained aseptic environment to prevent patient infections or other unwanted outcomes.
Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
Performed cardiopulmonary resuscitation accurately and effectively.
Demonstrated effective communication skills when interacting with patients, families and healthcare team members.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT
06-2021
Bachelor of Science - Nursing
Kaplan University
Davenport, IA
01-2013
Associate of Applied Science - Nursing
Northampton Community College
Bethlehem, PA
05-2004
Skills
Clinical staff support
Patient safety monitoring
Multidisciplinary team collaboration
Staff scheduling
Unit supervision
Report generation
Metrics tracking
Clinical data collection
Computerized charting
Certification
Psychiatric Mental Health Board Certification (2024)
BLS/ACLS Certified (current)
Timeline
Clinical Coordinator
St. Luke's University Hospital & Health Network
11.2023 - Current
Adjunct Clinical Instructor
Northampton Community College
11.2022 - 11.2023
Psychiatric Charge Nurse
St. Luke's University Hospital & Health Network
04.2022 - 11.2023
Hospital Supervisor
St. Luke's University Hospital & Health Network
05.2021 - 04.2023
Psychiatric Charge Nurse
St. Luke's University Hospital & Health Network
04.2019 - 04.2021
Nursing Supervisor
Kid's Peace
09.2017 - 03.2019
Nursing Supervisor
St. Luke's University Hospital & Health Network
10.2015 - 09.2017
Charge Nurse
St. Luke's University Hospital & Health Network
06.2013 - 10.2015
Medical Surgical Registered Nurse
St. Luke's University Hospital & Health Network
05.2006 - 06.2013
Medical Surgical Registered Nurse
Easton Hospital
05.2004 - 04.2006
Master of Science - Nursing Leadership And Management
Western Governors University
Bachelor of Science - Nursing
Kaplan University
Associate of Applied Science - Nursing
Northampton Community College
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