Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Wentz

New Tripoli

Summary

Dynamic Senior Registration Specialist at LVHN with proven expertise in insurance verification and patient scheduling. Recognized for achieving high accuracy in registration processes while ensuring HIPAA compliance. Adept at coordinating appointments and enhancing patient experiences through effective communication and goal orientation. Committed to delivering exceptional service in healthcare settings.

Overview

42
42
years of professional experience

Work History

Senior Registration Specialist

LVHN
09.2003 - Current
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Completed registration paperwork, verifying accurate patient information.
  • Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
  • Assisted in processing patient payments via cash, checks and credit cards.

Girl Scout Volunteer

Girl Scouts/Brownies and Juniors
08.2001 - 06.2008
  • Assisted in preparing recreational materials and supplies for each activity.

Receptionist

Small Business Associates
01.2004 - 05.2008

Seasonably employed during tax season.

  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.

Route Sales

L'Eggs
09.1990 - 03.1994
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Ordering/delivering of products to route accounts.
  • Following planograms and maintaining proper fill rates.

Flight Attendant

Gulf Air
01.1986 - 01.1990
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.

Department Manager

Hess's Department Store
06.1983 - 01.1986
  • Established team priorities, maintained schedules and monitored performance.
  • Displaying merchandise
  • Achieved sales goals set forth by organization

Education

High School Diploma -

Northampton High School
Northampton

Nail Technician

Empire Beauty School
Whitehall
07-1998

Skills

  • Insurance verification
  • HIPAA compliance
  • Accuracy and precision
  • Appointment scheduling
  • File maintenance
  • Healthcare experience
  • Goal orientation
  • Patient scheduling

Timeline

Receptionist

Small Business Associates
01.2004 - 05.2008

Senior Registration Specialist

LVHN
09.2003 - Current

Girl Scout Volunteer

Girl Scouts/Brownies and Juniors
08.2001 - 06.2008

Route Sales

L'Eggs
09.1990 - 03.1994

Flight Attendant

Gulf Air
01.1986 - 01.1990

Department Manager

Hess's Department Store
06.1983 - 01.1986

High School Diploma -

Northampton High School

Nail Technician

Empire Beauty School
Lisa Wentz