Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Commercial Operations and Compliance
MSD Pharmaceuticals Panama
01.2019 - 11.2023
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in team environment.
In charge of processing 14 orders monthly for MSD's patient plan program.
Worked well in team setting, providing support and guidance.
Gained extensive knowledge in data entry, analysis and reporting.
Responsible in leading transitions between project of sales data at point-of-sale level, this information allowed commercial team to have consolidate data at regional level and be able to have historical reports and sales trends at, in order to focus efforts and identify areas of opportunity to grow the business.
Managed generating SIT (stock in transit) report every month that was shared to all regions.
Credit and Debit Analyst
MSD Pharmaceuticals Panama
08.2017 - 01.2019
Manages via phone or email, reviews accounts, keep records of all credit and debits notes.
Responsible of processing all debit, credit, returns, and price adjustment received.
Knowledge of cash applications, allocating payments.
Resolve account deductions and discrepancies by researching information from sales and customer service departments
Maintain the A/R records and copies of invoices, debits and credits
In charge of receiving and compiling monthly inventory and sales reports from all MSD customers.
Senior Logistic Coordinator /Bilingual CSR
Diageo Panama
04.2012 - 04.2016
Key interface role between customer and Diageo, managing the third-party customer base and MTO (make to order) for a region. This is leading the day-to-day order capture and execution activity, driving customer service excellence.
Collected and analyzed business data from various departments to prepare reports and presentations for management.
Act as the key single point of contact between the Commercial Teams and the Supply Chain Function.
To work together with the customers to optimize the supply chain flows between DIAGEO and its customers.
Entered data, generated reports, and produced tracking documents.
Handled incoming and outgoing shipping and receiving activities.
In charge of handling 500 - 700 order processing per month for drums, bags, bulk trucks and railcars.
Receives customer orders for designated domestic and international accounts. Accurately and timely enters orders into SAP. Verifying capability of meeting orders. Provides order information to others as needed.
·Work proactive with customers, plants, ex-plant locations, forwarders, marine and related carriers, and Distribution, ensures on-time delivery of product with accurate documents.
Work closely with accounts sales manager on pricing and forecast. Enter and maintain accurate pricing in SAP.
Manages/Balance $2M of inventory levels at assigned ex-plant locations daily (terminals and warehouses) and reconciles monthly in SAP.
· Support month-end closing (order transaction completion/invoicing).
Scheduler / Logistics Coordinator
Mitsui & Co. (U.S.A.), Inc
03.2005 - 07.2009
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Coordinates and preparing (Bills of Collections, packing lists, commercial invoices, etc) for international and domestic deliveries.
Set up account payable and accounts receivable widen, nurture, and maintain high quality relationships with service providers.
Provides and receives customers with vessel nomination for approval.
Deal with deliveries and receipts of products resulting from spot trades and long-term supply agreements.
Coordinates with vessel brokers and vessel marine agents for timely and accurate deliveries to minimize costs.
Deal with deliveries and receipts of products resulting from spot trades and long-term supply agreements.
Supervised calculations for invoicing, sales and purchases.
Records and tracks purchases, sales, and inspection costs.
· Ensures legal compliance and control within government rules and regulations for import/export/transshipment and offshore vessels.
Education
High School Diploma -
Balboa High School
Panama City, Panama
06.1996
Skills
Conflict Resolution
Dependable and Responsible
Written Communication
Customer Relations
Interpersonal Communication
Data Entry
Project Planning
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Commercial Operations and Compliance
MSD Pharmaceuticals Panama
01.2019 - 11.2023
Credit and Debit Analyst
MSD Pharmaceuticals Panama
08.2017 - 01.2019
Senior Logistic Coordinator /Bilingual CSR
Diageo Panama
04.2012 - 04.2016
Senior International Logistic Coordinator
Sasol North American
07.2009 - 03.2012
Scheduler / Logistics Coordinator
Mitsui & Co. (U.S.A.), Inc
03.2005 - 07.2009
High School Diploma -
Balboa High School
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