Lizbeth Giberson-Durney
Philadelphia
Summary
Dynamic Office Administrator with proven expertise at Servpro, excelling in customer engagement and office management. Demonstrated leadership in coordinating communications and enhancing operational efficiency. Skilled in database entry and time management, consistently fostering a positive work environment while ensuring meticulous recordkeeping and administrative support.
Overview
8
8
years of professional experience
Work History
Office Administrator
Servpro
10.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintain electronic and paper filing systems for easy retrieval of information.
- Coordinate communications, financial processing, registration, recordkeeping, and other administrative functions.
Stage Manager
Philadelphia Flyers
08.2018 - Current
- Oversaw successful execution of technical cues during live performances, ensuring seamless transitions between scenes.
- Enforced safety measures due to potential stage equipment hazards.
- Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
- Ensured continuity in performances by maintaining detailed records of blocking notes
- Assist in the coordination of in-game elements with a focus on fan interactivity during pre-game, stoppages, and intermissions
- Maintain a high level of enthusiasm and entertainment through various concourse games, activities, stations, and promotions
Assistant Manager
Altitude Trampoline Park
11.2017 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Game Presentation Intern
Philadelphia Flyers
09.2019 - 08.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Stage manage behind the scene of the script to make sure everyone is where they need to be and know what needs to be said off the script
- Assist in the coordination of in-game elements with a focus on fan interactivity during pre-game, stoppages, and intermissions
Education
Bachelor Of Science - General Management
Manor College
Jenkintown, PA05.2022
Skills
- Time management
- Office Administration
- Office management
- Administrative support
- Database entry
- Leadership and supervision
- Verbal communication
- Customer engagement
- scheduling
- Payroll
- Report preparation
- Supply Inventory
- Inventory Management
- Event Coordination
Timeline
Office Administrator
Servpro
10.2023 - Current
Game Presentation Intern
Philadelphia Flyers
09.2019 - 08.2020
Stage Manager
Philadelphia Flyers
08.2018 - Current
Assistant Manager
Altitude Trampoline Park
11.2017 - 10.2023
Bachelor Of Science - General Management
Manor College
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