Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender/Host (Part-time)
Plaza Azteca
351 Plymouth Rd, Plymouth Meeting, PA 19462
01.2018 - Current
Provided exceptional service to high volume of daily customers.
Took orders from customers accurately and in a timely manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Stayed informed about daily specials, new menu items, promotions.
Greeted and seated guests, ensuring a welcoming atmosphere.
Took reservations over phone and in person.
Maintained cleanliness of the bar area, including tools, glassware, and surfaces.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Cleansed glasses with sanitizing solution after each use.
Server
Seasonal 52
Seasons 52, 2000 NJ-38 Suite 11C
08.2023 - 11.2024
Managed assigned tables by delivering exceptional service, ensuring seamless communication with the kitchen, and accurately processing payments.
Served upscale cuisine to guests, ensuring a high-quality dining experience.
Provided attentive service to guests, enhancing their dining experience through prompt and courteous interactions.
Ensured high-quality service by promptly attending to guests' needs and maintaining a welcoming atmosphere.
Server/Bartender
Zahav
Philadelphia
08.2022 - 07.2023
Managed multiple tables, prioritizing customer needs effectively during peak hours.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Cleaned tables and chairs to prepare dining area for next customers.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Crafted and served a variety of beverages, ensuring customer satisfaction and adherence to recipes.
Maintained a clean and organized bar area, consistently meeting health and safety standards.
Server/Bartender
La Llorona
Philadelphia
01.2021 - 07.2022
Managed table settings and maintained cleanliness throughout the restaurant.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Assisted customers in menu selection and provided detailed dish descriptions.
Trained new servers on service standards and restaurant procedures effectively.
Prepared drinks according to standard recipes.
Mixed cocktails and beverages following standard recipes and customer preferences.
Managed bar inventory and ordered supplies to maintain stock levels.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Poured wine, beer, and cocktails for patrons.
Education
High School Diploma -
South Philadelphia High School
Philadelphia, PA
06-2017
Skills
Bartending techniques
Time management
Conflict resolution
Effective communication
Active listening
Professional appearance
Beverage preparation
Foreign language proficiency
Food running
Hostess support
POS operation
Certification
Ramp Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Reference:
Janeth Resendiz (Manager at Plaza Azteca ) : 484-689-0221