Detail-oriented professional with a strong background in sales techniques and data analysis. Experienced in managing product displays and optimizing customer interactions to drive sales and enhance overall shopping experience.
Overview
6
6
years of professional experience
Work History
Merchandiser/Sales Floor Associate
HomeGoods
State College
02.2026 - Current
Managed product displays to enhance customer experience and drive sales.
Implemented seasonal changes in displays to reflect current promotions and events.
Assisted in developing visual merchandising strategies for optimal product placement.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Organized displays according to company standards and specifications.
Built product displays and placed appropriate signage for merchandise.
Full-Time Associate
Harvest Haven Produce
Hagerstown
07.2024 - 01.2026
Managed inventory levels to ensure product availability and freshness.
Collaborated with team members to streamline packing processes for efficiency.
Maintained cleanliness and organization of workspace according to health standards.
Conducted quality checks on produce to meet company standards and customer expectations.
Built relationships with customers by providing friendly customer service.
Assisted customers with selecting items and answering questions about products.
Handled incoming calls from customers regarding orders or other inquiries.
Managed multiple tasks simultaneously while maintaining attention to detail.
Part-Time Associate
HomeGoods
Eldersburg
12.2023 - 05.2025
Processed customer transactions efficiently at a busy retail environment.
Trained new cashiers on procedures and customer service standards.
Managed returns and exchanges according to store policies effectively.
Stayed updated on promotions and product knowledge for informed customer assistance.
Accepted cash and credit card payments, issued receipts and provided change.
Restocked shelves promptly to maintain product availability for customers.
Assisted in unloading delivery trucks and sorting merchandise efficiently.
Assistant Manager
Frank's Pizza
Eldersburg
06.2020 - 11.2023
Handled customer inquiries and resolved complaints, enhancing customer satisfaction
Assisted in managing daily operations and staff scheduling
Oversaw cash handling procedures during shifts to ensure accurate transactions
Coordinated inventory and supply orders, maintaining optimal product availability
Trained new employees on roles and compliance with laws and regulations
Remained calm and professional in stressful circumstances and effectively diffused tense situations
Gained experience through phone procedures
Education
Bachelor in Engineering - Civil Engineering
Pennsylvania State University
University Park, PA
05-2028
Associates in Mathematics And Science Specified in Enginerring - Civil Engineering
Carroll Community College
Westminster, MD
05-2025
High School Diploma -
Liberty High School
Sykesville, MD
05-2022
Skills
Project management
Customer service
Retail display techniques
Sales techniques
Team collaboration
Inventory management
Timeline
Merchandiser/Sales Floor Associate
HomeGoods
02.2026 - Current
Full-Time Associate
Harvest Haven Produce
07.2024 - 01.2026
Part-Time Associate
HomeGoods
12.2023 - 05.2025
Assistant Manager
Frank's Pizza
06.2020 - 11.2023
Bachelor in Engineering - Civil Engineering
Pennsylvania State University
Associates in Mathematics And Science Specified in Enginerring - Civil Engineering