Young professional eager to expand skills and knowledge by transitioning into broader administrative roles within the healthcare sector. Known for strong problem-solving abilities, excellent interpersonal skills, and a passion for continuous learning.
Overview
3
3
years of professional experience
Work History
Medical Records Specialist
Pittsburgh Mercy Behavioral Health
07.2024 - Current
Communicated effectively with staff, patients, and insurance companies by email and telephone.
Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
Processed medical records requests from outside providers according to facility, state, and federal law.
Collaborated with compliance and quality team to address malpractice claims made by patients.
Executive Assistant
JIll Bullister - Halls of Gratitude
02.2024 - 07.2024
Assisted with various tasks assigned by the manager and business owner
Trained in payroll and employee benefits distribution
Organized financial data using excel and google spreadsheet tools such as VLOOKUP and pivot tables
Conducted market research to include in business plans
Edited and organized SOP manual documents for all future faculty and staff
Participated in over the phone negotiations with utility companies for facilities
Data Analyst (Co-op Program)
Good Shepherd Penn Partners
03.2022 - 09.2022
Effectively executed monthly reports using advanced Excel and Smartsheet functions.
Identified, analyzed, and interpreted trends or patterns in complex data sets.
Pulled metrics data and presented information to stakeholders for concise explanations of best placement for needed resources.
Utilized data visualization tools to effectively communicate medical and patient compliance insights.
Participated in requirements meetings to understand patient compliance needs.
Education
Bachelor of Science - Health Services & Administration
Drexel University
Philadelphia, PA
09.2023
Skills
Data Analysis
Interpersonal Skills
Organization
Excel Spreadsheet
Critical Thinking
Customer Service
Team Work
Timeline
Medical Records Specialist
Pittsburgh Mercy Behavioral Health
07.2024 - Current
Executive Assistant
JIll Bullister - Halls of Gratitude
02.2024 - 07.2024
Data Analyst (Co-op Program)
Good Shepherd Penn Partners
03.2022 - 09.2022
Bachelor of Science - Health Services & Administration
Drexel University
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