Dedicated server and bartender with strengths in customer service, time management, and rapport building. Proven ability to multi-task and provide exceptional dining experiences in fast-paced environments.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Server & Bartender
Miller’s Ale House
Lansdale
08.2023 - Current
Provided excellent customer service in a fast-paced dining environment.
Managed food and drink orders using point-of-sale system.
Collaborated with kitchen staff to ensure timely meal preparation.
Maintained professional relationships with both guests and coworkers, while picking up a handful of regulars.
Learned both a complex food and drink menu, while being able to recommend and upsell appropriately.
Server & Bartender
Joe’s Crab Shack
Pittsburgh
08.2021 - 01.2023
Provided exceptional customer service in a fast-paced dining environment.
Assisted guests with menu selections and dietary preferences.
Collaborated with kitchen staff to ensure timely food delivery.
Trained new servers on restaurant procedures and service standards.
Handled customer complaints professionally to enhance dining experience.
Supported bar staff during busy shifts to improve service efficiency.
Provided excellent customer service to ensure satisfaction.