Motivated and detail-oriented with a strong passion for technology. Hands-on experience troubleshooting, repairing, and upgrading Windows PCs for family/friends. Strong problem solving skills developed through diagnosing hardware and software issues. Experienced in researching solutions related to error codes, permissions, executable launchers, file paths. Independently developed skills through years of personal experience assisting friends and family. Eager to take on new challenges and apply skills in a professional environment.
Work History
FedEx Delivery Driver
5 Months
Sandstrom Inc. | 03.2026 - Current
Operate delivery related devices and software (FORGE, GroundCloud etc.) to ensure seamless operations.
Scan manifests, assign status codes, and record deliveries
Troubleshoot Device related hiccups.
Communicate with dispatch and assist potentially confused or upset customers in a way that makes them feel more confident with the process.
Arranged truck equipment and supplies at the start of the day for efficient route management. at start of day to ensure smooth operations during route.
Identified and delivered packages to customers, including items weighing up to 150lbs, ensuring customer satisfaction.
Drove large box truck safely, adhering to traffic laws and ensuring timely deliveries.
Documented delivery records accurately, ensuring compliance with company policies and regulations.
Warehouse Order Selector
10 Months
Giant Eagle | 05.2025 - 03.2026
Managed workload efficiently to ensure deadlines were met without compromising quality or professionalism.
Worked as part of a large network of employees while ensuring everyone's on the same page in a team environment.
Conducted accurate order selection for multiple stores, ensuring efficient inventory management with T5 device.
Diagnosed and resolved technology-related glitches to ensure seamless operations.
Operated stand-on electric pallet jacks.
Navigated pallet jack/forklift settings to ensure proper function
Executed safe and effective forklift operations for pallet management and organization.
Optimized loading processes for trucks to improve delivery efficiency and organization.
Store Associate
8 Months
ALDI | 08.2024 - 04.2025
Maintained clean, organized store environment, enhancing merchandise display and ensuring stocked shelves.
Assisted with inventory management by receiving shipments, restocking shelves, and conducting regular stock checks to maintain optimal inventory levels.
Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
Trained new hires on store procedures and customer service standards, facilitating smoother onboarding and integration.
Developed strong relationships with repeat customers through personalized interactions leading to increased loyalty.
Delivery Driver
5 Months
Amazon DSP | 01.2024 - 06.2024
Efficiently and safely delivered packages to customers.
Maintained positive customer relations and interactions.
Completed all deliveries ahead of schedule while ensuring high quality of service.
Utilized company related apps/software effectively to ensure smooth function.
Communicated with dispatch to relay information to customers.
Server
8 Months
Olive Garden | 12.2022 - 08.2023
Assisted customers with menu selections, effectively upsold items, simplified complex menu items for better understanding.
Demonstrated professional workplace etiquette consistently.
Delivered exceptional dining experiences by providing prompt and attentive service to guests.
Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
Managed multiple tables efficiently during high-volume shifts, optimizing guest satisfaction.
Server
7 Months
Twinleaf Diner | 12.2020 - 07.2021
Maintained positive and lasting relations with customers.
Executed daily tasks (opening/closing) with attention to detail and accuracy.
Accurately relayed information to management.
Worked collaboratively in a team environment.
Education
High school diploma
Salmon River Junior-Senior High School | Fort Covington, NY | 06-2020