Logan Graham
Cresson
Summary
Versatile and dynamic employee with a proven track record at RE Michel Company, enhancing customer satisfaction through exceptional service and product knowledge. Excels in teamwork and communication, driving operational excellence and fostering lasting client relationships.
Experienced with engaging customers, managing transactions, and maintaining inventory accuracy. Utilizes product knowledge to assist customers and boost sales. Track record of effective communication and teamwork in fast-paced retail environments.
Overview
7
7
years of professional experience
Work History
Counter Salesperson
RE Michel Company
06.2023 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Improved overall store presentation by collaborating with teammates on restocking shelves and maintaining an organized and attractive environment.
- Participated in ongoing training programs to stay current on industry trends and enhance product knowledge.
- Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
Robotic Technician
JENNMAR
01.2021 - 06.2023
- Reduced production downtime by swiftly identifying and resolving technical issues with robotic equipment.
- Maximized equipment uptime with rapid response to malfunctioning sensors or actuators.
- Trained customers or other personnel to install, use or maintain robots.
- Tested assembly unit operation each day and performed troubleshooting to identify malfunctions.
- Loaded and unloaded assembly line of finished products.
Tire Builder
Specialty Tire
01.2021 - 01.2021
- Ensured strict adherence to quality control standards by carefully inspecting each tire for defects before passing it along to the next stage of production.
- Consistently met or exceeded tire production quotas by maintaining a strong work ethic and excellent time management skills.
- Contributed to a safer working environment by strictly adhering to safety protocols and guidelines during tire assembly operations.
Carpenter
First General Services
07.2020 - 10.2020
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Laborer
Career Link
06.2018 - 07.2020
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Directed traffic for large events in my area.
- Food Catering service for businesses.
- Mason Assistant.
- College Sport event security.
Education
High School Diploma -
Central Cambria High School
Ebensburg, PA06-2018
Skills
- Quick learner
- Goal-oriented mindset
- Teamwork
- Friendly and helpful
- Customer service
- Reliable and responsible
- Strong communication and interpersonal skills
- Multitasking
- Active listening
- Cash handling
- Store operations
- Product knowledge
Timeline
Counter Salesperson
RE Michel Company
06.2023 - Current
Robotic Technician
JENNMAR
01.2021 - 06.2023
Tire Builder
Specialty Tire
01.2021 - 01.2021
Carpenter
First General Services
07.2020 - 10.2020
Laborer
Career Link
06.2018 - 07.2020
High School Diploma -
Central Cambria High School
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