Versatile Assistant General Manager with 5 years of experience overseeing daily food service operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Freddy's Frozen Custard And Steakburgers
12.2018 - Current
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Cross-trained existing employees to maximize team agility and performance.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Communicated best practices among on-site and external personnel to align efforts and goals.
Trained and mentored staff to maximize effectiveness.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Conducted monthly inventories of raw materials and components on work floor.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Trained new employees in specific job requirements.
Demonstrated new products, procedures and techniques to employees.
Chef De Partie
Josephine
05.2022 - 05.2023
Maintained well-organized mise en place to keep work consistent.
Operated all kitchen equipment safely to prevent injuries.
Prepared items for roasting, sautéing, frying and baking.
Rotated stock to use items before expiration date.
Plated meals paying special attention to garnishes and overall presentation.
Sliced fruit and vegetables for salads, entrees and desserts and stored in crisper.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Collaborated with staff members to create meals for large banquets.
Culinary Extern
Keeper's Restaurant
04.2022 - 05.2022
Cleaned kitchen counters, refrigerators and freezers.
Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
Checked expiration dates, rotated food and removed any items that were no longer usable.
Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Prepared food items in compliance with recipes and portioning control guidelines.
Verified proper portion sizes and consistently attained high food quality standards.
Line Cook
Outback Steakhouse
05.2021 - 12.2021
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Grilled meats and seafood to customer specifications.
Led shifts while preparing food items and executing requests based on required specifications.
Education
Culinary Arts
The Culinary Institute of America
Hyde Park, NY
High School Diploma -
Downingtown High School
Exton, PA
06.2019
Skills
Staff Management
Operational improvement
Team management
Inventory management
Customer service
Supervision
Process improvement
Certification
Servsafe Manager Certified
CPR Certified
Timeline
Chef De Partie
Josephine
05.2022 - 05.2023
Culinary Extern
Keeper's Restaurant
04.2022 - 05.2022
Line Cook
Outback Steakhouse
05.2021 - 12.2021
Assistant General Manager
Freddy's Frozen Custard And Steakburgers
12.2018 - Current
Culinary Arts
The Culinary Institute of America
High School Diploma -
Downingtown High School
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