Logan Thibeault
Port Matilda
Summary
Proven Bakery Assistant at Wegmans, adept in enhancing customer satisfaction and fostering team collaboration. Leveraged exceptional customer service and food safety skills to develop a loyal customer base and ensure high-quality bakery products. Achieved seamless service transitions at Aramark by excelling in relationship management and efficient workflow coordination.
Overview
3
3
years of professional experience
Work History
Bakery Assistant
Wegmans
06.2022 - Current
- Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Supported the bakery''s reputation for quality by consistently producing visually appealing and delicious baked goods that met or exceeded customer expectations.
Scranton Dining Hall Server
Aramark
09.2024 - 05.2025
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Early Education/Special Education
Bloomsburg University of Pennsylvania
Bloomsburg, PA05-2028
Skills
- Punctuality
- Strong work ethic
- Exceptional customer service
- Relationship management
- Team collaboration
- Friendly and outgoing
- Verbal and written communication
Timeline
Scranton Dining Hall Server
Aramark
09.2024 - 05.2025
Bakery Assistant
Wegmans
06.2022 - Current
Bachelor of Science - Early Education/Special Education
Bloomsburg University of Pennsylvania
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