Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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LOLA BORKOWSKI

BLUE BELL

Summary

  • 20+ years as a result driven Regional Property Manager with expertise in the Multifamily industry.
  • Highly skilled in outperforming financial expectations by mobilizing teams to deliver operational excellence and maximize asset value.
  • Customer centric leader with a passion for “best in class” customer experiences and optimization of operations.
  • Inspirational leader that empowers leaders and team members to perform beyond their potential.
  • Cultivated a supportive work environment, elevated team morale, collaboration, and a culture of respect across the region.

Overview

22
22
years of professional experience

Work History

Regional Property Manager

Morgan Properties
01.2010 - 01.2025
  • Oversaw and mentored multiple property leaders, managing operational and financial performance across 11 properties totaling 3,550 units, including newly acquired assets.
  • Led a team of 10 direct reports, including a Regional Service Manager, fostering leadership development and operational success.
  • Achieved 4.6% year-over-year growth in Controllable Net Operating Income in 2024, demonstrating strong financial management and operational efficiency.
  • Cultivated an engaging and supportive work environment, promoting team morale, collaboration, and a culture of respect and teamwork across the region.
  • Executed multiple business plans concurrently, overseeing in-unit renovation projects to enhance property value, enhance resident experience, and maximize market rents.
  • Managed all aspects of maintenance operations, capital improvement projects, and emergency response management.
  • Conducted quarterly property inspections, identifying operational deficiencies or areas requiring improvements or repairs.
  • Reduced maintenance expenses by establishing preventive maintenance programs and cost saving initiatives.
  • Collaborated with legal counsel to resolve any disputes or litigations.
  • Participated in due diligence processes during new acquisitions, conducting detailed assessments of investment opportunities and identifying potential value-add opportunities.
  • Developed training content for company wide professional development programs.

Senior Property Manager

01.2008 - 01.2010
  • Oversaw a 772-unit garden style apartment community.
  • Managed all aspects of property operations to include a team of 8 office team members and 14 service team members.
  • Met monthly financial goals in NRI and CNOI.
  • Developed and executed strategic business plans to drive property performance and maximize occupancy and revenue.
  • Identified operational deficiencies and implemented property action plans for underperforming properties in the region.

Property Manager

01.2003 - 01.2008
  • Managed all aspects of a 318-unit mid-rise apartment community.
  • Managed an in-unit renovation project consisting of 100 new kitchens and baths.
  • Managed a million-dollar building enhancement project including clubhouse, lobby, and hallway renovation.
  • Streamlined rent collection processes, significantly reducing late payments resulting in consistently achieving 98% or higher.

Education

Leadership

Temple University

Skills

  • Inspirational Leader
  • Revenue Maximizer
  • Change Management
  • Customer Focused
  • Sales Strategies
  • Business Plan Execution
  • Quality Operations
  • Expense Reduction
  • Talent Builder
  • Yardi, RentCafe, CRM, LRO, Ops Technology, and Banner

Accomplishments

  • Community Service Award
  • Customer Service Award
  • Property Manager of the Year
  • Best of Living Awards

Timeline

Regional Property Manager

Morgan Properties
01.2010 - 01.2025

Senior Property Manager

01.2008 - 01.2010

Property Manager

01.2003 - 01.2008

Leadership

Temple University

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LOLA BORKOWSKI