Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Londale Payne

Pittsburgh

Summary

Resourceful Lead Service Technician known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and customer service management. Excel at communication, leadership, and problem-solving to ensure seamless operations and customer satisfaction.

Overview

21
21
years of professional experience
2023
2023
years of post-secondary education

Work History

Lead Service Technician

Stahl Plumbing Heating & Air Conditioning
Pittsburgh
12.2015 - Current
  • Led installation and maintenance of plumbing systems for residential clients.
  • Diagnosed and repaired plumbing issues using industry-standard tools and techniques.
  • Collaborated with team members to complete service calls efficiently and effectively.
  • Trained junior technicians on best practices for service and customer interaction.
  • Provided exceptional customer service during on-site visits to enhance client satisfaction.
  • Identified, diagnosed, and resolved complex customer service issues.

Maintenance Technician

McConway & Torley
Pittsburgh
01.2013 - 12.2015
  • Inspected machinery and equipment for proper functioning and safety compliance.
  • Performed routine maintenance on tools and systems to ensure optimal performance.
  • Diagnosed mechanical issues and implemented timely repairs to minimize downtime.

Machine Operator

GAMMA Sports
Pittsburgh
01.2005 - 06.2010
  • Operated machinery to produce sports equipment efficiently and safely.
  • Monitored production processes to ensure quality standards were met consistently.
  • Maintained equipment and loaded daily shipments.

Education

4th Year Apprentice -

Ampac
Pittsburgh, PA
09.2022 - 02.2026

Wilkensburg High School
Pittsburgh, PA

Skills

  • Diagnosing and repairing residential plumbing issues
  • Sewer camera inspections and jetting
  • Customer service
  • Team collaboration
  • Problem solving

Accomplishments

  • Highest company 5 star reviews

Timeline

4th Year Apprentice -

Ampac
09.2022 - 02.2026

Lead Service Technician

Stahl Plumbing Heating & Air Conditioning
12.2015 - Current

Maintenance Technician

McConway & Torley
01.2013 - 12.2015

Machine Operator

GAMMA Sports
01.2005 - 06.2010

Wilkensburg High School
Londale Payne